RFP Content and Database Library Manager

The world of investment is changing. Our vision at Legal & General Investment Management is to create a better, more sustainable future through responsible investing. We work in partnership with our clients around the globe to deliver positive long-term outcomes, while rising to the challenges of a rapidly changing world. Our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds. To meet our clients’ complex and evolving investment needs, our investment strategies cover a broad array of asset classes and styles, including equities, bonds, property and alternatives, as well as multi-asset funds. We’re focused on continuously innovating our investment products, maintaining our reputation as experts across all asset classes, and striving to build a more responsible and sustainable future.

You will be primarily responsible for maintaining high-quality Request for Proposal (RFP) content globally at LGIM. Responsibilities include ensuring compliance with business and client requirements, streamlining production processes, and coordinating technical input from RFP specialists and business development teams. Additionally, the role involves monitoring content quality and working with the LGIM Content team and investment subject matter experts (SMEs) to deliver high quality stock answers and meeting specific client needs.

Role Responsibilities 

• Quality Assurance for RFP Content: Accountable for maintaining the quality of RFP content across all locations. Works closely with RFP specialists to ensure accurate and compelling responses in Due Diligence Questionnaires (DDQs), RFIs and RFPs
• Efficient Delivery and Standardisation: Leads the due diligence efficiency project, focusing on standardising fulfilment processes. Plans transitions and provides team training. Monitors output delivery against business and client Service Level Agreements (SLAs)
• Client Data Alignment: Aligns client data requests and requirements with the DDQ workload. Collaborates with the marketing data team to support the RFP team effectively.
• Core Content Development: Takes primary responsibility for sourcing and developing core firm and operational content. Maintains relationships with internal Subject Matter Experts (SMEs), organises their input, and ensures compliance with quarterly SLAs.
• Content Management and Coordination: Manages updates and operational effectiveness of Content Management procedures. Coordinates base content for RFP team members, including collaboration with compliance, legal, risk, and audit teams.
• Database Architecture and Automation: Ensures that the content architecture of the database supports automation tools. Coordinates with software vendors and technology efficiency actions related to DDQs.
• Manage Q&A Pairs in the RFP and RFI Database Library: Responsible for maintaining and organizing Q&A pairs within the Request for Proposal (RFP) and Request for Information (RFI) database library.
• Regularly Review and Update Existing Content: Ensure accuracy, relevance, and compliance with organizational standards by reviewing and updating existing content.
• Research and Source New Content: Continuously enhance the database library by researching and adding updated content to meet the needs of internal and external stakeholders.
• Collaborate with Subject Matter Experts: Work closely with subject matter experts and team members to gather and verify information for inclusion in the database library.
• Develop and Maintain Stock library Content Processes: Establish and manage processes for content creation, review, approval, and expiration.
• Monitor Content Usage Metrics: Track usage metrics across all Content library platforms to identify areas for improvement and optimization.
• Provide Support and Training: Assist internal users in effectively accessing and utilising the content libraries and Qvidian system.
• Manage Seismic Content Library: Organise and keep the seismic content library up-to-date and easily accessible for relevant stakeholders.
• Stay Informed on Industry Trends and Regulations: Keep abreast of industry trends, best practices, and regulations related to RFPs, RFIs, content library and data management, and content curation.

We are looking for the following:

• Excellent writing skills
• Strong knowledge of RFP production, experience of content management in Qvidian would be advantageous.
• Experience of consultant database management, Alpha Port, Door, eVestment is desirable.
• Management-level experience in RFP, including pipeline and project reporting.
• Proven experience in managing content databases, preferably within a B2B or technology-driven environment.
• Strong understanding of RFP and RFI processes, including the ability to interpret and respond to complex questions.

Qualifications:

• Bachelor’s degree in business administration, Marketing, Communications, or a related field.
• Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences.
• Exceptional attention to detail and accuracy, with a commitment to producing high-quality work.
• Proficiency in using content management systems and database software (e.g., Qvidian).
• Ability to prioritise and manage multiple tasks simultaneously in a deadline-driven environment.
• Strong problem-solving skills and the ability to think strategically.
• Experience with project management methodologies is a plus.

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.