Customer Service Jobs

Supporting our customers starts with taking time to empathise.

What does a customer service career at Legal & General look like?

At Legal & General, customer satisfaction is our top priority. Our Customer Service team is dedicated to resolving as many inbound queries as effectively and as quickly as possible, driven by a culture of empathy and teamwork. We value great individual contributions, but also the power of coming together as a team.

Why join our customer service team?

At Legal & General we pride ourselves on a collaborative culture that puts our customers first. You’ll be able to explore opportunities to grow your career in customer service, and make a real impact. From Income Protection Claims Assessor to Customer Service Consultant, we’ve got a range of job roles available.

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Our people

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Gemma Rudden

Operational Readiness Consultant

"One of the most surprising aspects of working here is how much the company values each employee’s contributions. This inclusive and caring culture has made me feel valued and appreciated, which has played a big part in my personal and professional growth."

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Lucy Humphrey

Sales Team Manager

"I’ve come to understand that Legal & General is about much more than just insurance. I didn’t realise there are so many autonomous business divisions sitting beneath that trademark umbrella!"

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What we do?

There’s so much more to us than meets the eye. We’re insurers, investors, builders, city-regenerators and green technology champions.

And whatever the future holds, our people’s knowledge, skill and passion will mean we’re placed to make a real difference to society.

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