Customer Service Jobs
Supporting our customers starts with taking time to empathise.
What does a customer service job at Legal & General look like?
At Legal & General, customer satisfaction is our top priority. Our Customer Service jobs entail resolving as many inbound queries as effectively and as quickly as possible. Our customer service team is driven by a culture of empathy and teamwork. We value great individual contributions, but also the power of coming together as a team. We're always looking for passionate problem solvers to apply for customer service roles within our organisation and across our offices in Cardiff, Hove and Solihull.
Why join our customer service team?
At Legal & General we pride ourselves on a collaborative culture that puts our customers first. You’ll be able to explore opportunities to grow your customer service career, and make a real impact. From Income Protection Claims Assessor to Customer Service Consultant, we’ve got a range of job roles available. We hire customer service representatives who are looking to grow in their careers and make a real difference. Join us today!
Find open jobsOur latest roles
Salary
Location
Cardiff
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
As a Customer Experience Representative, you're the reassuring expert that brings L&G to life. You’ll be helping customers with their products, yes. But more than that, you'll be part of a team that o
Reference
5a82cc4d-eed7-4d5d-8950-a257b686cbaf
Expiry Date
01/01/0001
Salary
Location
Cardiff
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for Customer Service Advisors to join our life insurance team who deliver a first-class customer experience throughout the life of their policy.We’re offering a starting salary of £23
Reference
d028dad9-7569-4774-bbea-cddc6d5c9bdc
Expiry Date
01/01/0001
Salary
Location
Solihull
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Solihull
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Fixed Term Contract
Description
We’re recruiting for a Team Manager to join us in our Workplace Member Helpline Team in Solihull on a 12 Month fixed term contract with a starting salary between £35,000 - £36,000 depending experience
Reference
54be452d-e65c-4f6e-85ae-0b3f9b9ab4be
Expiry Date
01/01/0001
Salary
Location
Cardiff
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for Customer Service Representatives to join our Workplace Pensions and team with a starting salary of £23,500-£24500 depending on experience. This is a hybrid role where you’ll work
Reference
76099b95-daf9-4551-a77e-1345900896c9
Expiry Date
01/01/0001
Salary
Location
Solihull
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Solihull
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Customer Service Officer to join our Collections team in Solihull, with a starting salary of £24,525. This is a hybrid role where you’ll work 3 days from home and 2 days at our
Reference
3cbef8a9-06ae-4528-a252-a601b8d82aa0
Expiry Date
01/01/0001
Our people
Gemma Rudden
Operational Readiness Consultant
"One of the most surprising aspects of working here is how much the company values each employee’s contributions. This inclusive and caring culture has made me feel valued and appreciated, which has played a big part in my personal and professional growth."
Read moreLucy Humphrey
Sales Team Manager
"I’ve come to understand that Legal & General is about much more than just insurance. I didn’t realise there are so many autonomous business divisions sitting beneath that trademark umbrella!"
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