Customer Service Jobs
Supporting our customers starts with taking time to empathise.
What does a customer service job at Legal & General look like?
At Legal & General, customer satisfaction is our top priority. Our Customer Service jobs entail resolving as many inbound queries as effectively and as quickly as possible. Our customer service team is driven by a culture of empathy and teamwork. We value great individual contributions, but also the power of coming together as a team. We're always looking for passionate problem solvers to apply for customer service roles within our organisation and across our offices in Cardiff, Hove and Solihull.
Why join our customer service team?
At Legal & General we pride ourselves on a collaborative culture that puts our customers first. You’ll be able to explore opportunities to grow your customer service career, and make a real impact. From Income Protection Claims Assessor to Customer Service Consultant, we’ve got a range of job roles available. We hire customer service representatives who are looking to grow in their careers and make a real difference. Join us today!
Find open jobsOur latest roles
Salary
Location
Cardiff
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Customer Service Specialist to join us in our Retail Savings Operations team. We’re offering a base salary of £24,525.You’ll work 35 hours during our opening hours - Monday to F
Reference
3f535ab6-cf04-4166-a935-8f10766a1413
Expiry Date
01/01/0001
Salary
Location
Cardiff
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Customer Experience Advisor to join our Retail Customer Services Team with a starting salary of £24,525, increasing to £25,525 after a successful first year with us. After your
Reference
c0233bfc-db13-4193-b3fc-79c905a18766
Expiry Date
01/01/0001
Salary
Location
Cardiff
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for Customer Service Representatives to join our Workplace Pensions and team with a starting salary of £23,500-£24500 depending on experience. This is a hybrid role where you’ll work
Reference
76099b95-daf9-4551-a77e-1345900896c9
Expiry Date
01/01/0001
Salary
Location
Cardiff
Business Unit
Legal & General Investment Management
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Client Onboarding Executive who will be responsible for onboarding new fund mandates, managing account change events and providing day-to-day and strategic support to Client Onb
Reference
96229e82-7fd9-4aa7-a0db-d445ee38388a
Expiry Date
01/01/0001
Salary
Location
London
Business Unit
Legal & General Investment Management
Job Family
Customer Service
Location
London
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Client Reporting Consultant to produce and deliver accurate reporting requirements for DC pension clients. Acting as a role model, advocate and point of reference for DC pension
Reference
99a6d91e-d3a1-4323-9786-134b2df53f0d
Expiry Date
01/01/0001
Our people
Gemma Rudden
Operational Readiness Consultant
"One of the most surprising aspects of working here is how much the company values each employee’s contributions. This inclusive and caring culture has made me feel valued and appreciated, which has played a big part in my personal and professional growth."
Read moreLucy Humphrey
Sales Team Manager
"I’ve come to understand that Legal & General is about much more than just insurance. I didn’t realise there are so many autonomous business divisions sitting beneath that trademark umbrella!"
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