Customer Service Jobs
Supporting our customers starts with taking time to empathise.
What does a customer service job at Legal & General look like?
At Legal & General, customer satisfaction is our top priority. Our Customer Service jobs entail resolving as many inbound queries as effectively and as quickly as possible. Our customer service team is driven by a culture of empathy and teamwork. We value great individual contributions, but also the power of coming together as a team. We're always looking for passionate problem solvers to apply for customer service roles within our organization.
Why join our customer service team?
At Legal & General we pride ourselves on a collaborative culture that puts our customers first. You’ll be able to explore opportunities to grow your customer service career, and make a real impact. From Income Protection Claims Assessor to Customer Service Consultant, we’ve got a range of job roles available. We hire customer service representatives who are looking to grow in their careers and make a real difference. Join us today!
Find open jobsOur latest roles
Salary
Location
CARDIFF
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We are currently recruiting for a Quality Assurance Analyst, based in Cardiff.You will ensure the effective delivery of a risk-based quality assurance program for Workplace Savings Operations. You w
Reference
9f027536-fc1f-49c6-9bab-0fbca89a7fb0
Expiry Date
01/01/0001
Salary
Location
CARDIFF
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for Customer Service Advisors to join our life insurance team who deliver a first-class customer experience throughout the life of their policy.We’re offering a starting salary of £23
Reference
62f0c089-9fb8-4f62-9145-66682cc53dbc
Expiry Date
01/01/0001
Salary
Location
CARDIFF
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Specialist Lead Handler to join our Sales team. We’re offering a salary of £22,500 per annum, working 35 hours per week between the hours of 8.30am - 6pm Monday to Friday. This
Reference
2376f761-b8d8-4dae-87f4-3cc7932746e6
Expiry Date
01/01/0001
Salary
Location
Cardiff
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Customer Service Team Manager to join us in our Workplace Complaints Team with a starting salary of £36000. You will manage a team of complaint consultants by ensuring when thin
Reference
8f1a9a0f-5deb-4a81-a5d0-f460835de04c
Expiry Date
01/01/0001
Salary
Location
Solihull
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Solihull
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Customer Service Officer to join our Collections team in Solihull, with a starting salary of £23,500. This is a hybrid role where you’ll work 3 days from home and 2 days at our
Reference
3cbef8a9-06ae-4528-a252-a601b8d82aa0
Expiry Date
01/01/0001
Our people
Gemma Rudden
Operational Readiness Consultant
"One of the most surprising aspects of working here is how much the company values each employee’s contributions. This inclusive and caring culture has made me feel valued and appreciated, which has played a big part in my personal and professional growth."
Read moreLucy Humphrey
Sales Team Manager
"I’ve come to understand that Legal & General is about much more than just insurance. I didn’t realise there are so many autonomous business divisions sitting beneath that trademark umbrella!"
Read more