Customer Service Jobs
Supporting our customers starts with taking time to empathise.
What does a customer service job at Legal & General look like?
At Legal & General, customer satisfaction is our top priority. Our Customer Service jobs entail resolving as many inbound queries as effectively and as quickly as possible. Our customer service team is driven by a culture of empathy and teamwork. We value great individual contributions, but also the power of coming together as a team. We're always looking for passionate problem solvers to apply for customer service roles within our organization.
Why join our customer service team?
At Legal & General we pride ourselves on a collaborative culture that puts our customers first. You’ll be able to explore opportunities to grow your customer service career, and make a real impact. From Income Protection Claims Assessor to Customer Service Consultant, we’ve got a range of job roles available. We hire customer service representatives who are looking to grow in their careers and make a real difference. Join us today!
Find open jobsOur latest roles
Salary
Location
Brighton and Hove
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Hove
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for Consultants to join our Group Protection team. This is a hybrid role, whereby we have a requirement that you will work a minimum of 1 day a week in our Hove office, Monday-Friday
Reference
21bd828b-d402-4542-8e22-c3aca3f7ae4f
Expiry Date
01/01/0001
Salary
Location
Hove
Business Unit
Legal & General Retail
Job Family
Customer Service
Underwriting & Claims
Location
Hove
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We're recruiting for Claims Advisors to join our Life Insurance Claims team in Hove, on a starting salary of £25,000. If you're passionate about helping others in need and naturally empathetic, this c
Reference
5823a643-b116-4754-8f8c-05eae8839a73
Expiry Date
01/01/0001
Salary
Location
CARDIFF
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We are currently recruiting for a Quality Assurance Analyst, based in Cardiff.You will ensure the effective delivery of a risk-based quality assurance program for Workplace Savings Operations. You w
Reference
9f027536-fc1f-49c6-9bab-0fbca89a7fb0
Expiry Date
01/01/0001
Salary
Location
Solihull
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Solihull
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Customer Service Officer to join our Collections team in Solihull, with a starting salary of £23,500. This is a hybrid role where you’ll work 3 days from home and 2 days at our
Reference
3cbef8a9-06ae-4528-a252-a601b8d82aa0
Expiry Date
01/01/0001
Salary
Location
Cardiff
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Customer Experience Advisor to join our Customer Services Team with a starting salary of £23,000, increasing to £24,000 after a successful first year with us. After your first y
Reference
c0233bfc-db13-4193-b3fc-79c905a18766
Expiry Date
01/01/0001
Our people
Gemma Rudden
Operational Readiness Consultant
"One of the most surprising aspects of working here is how much the company values each employee’s contributions. This inclusive and caring culture has made me feel valued and appreciated, which has played a big part in my personal and professional growth."
Read moreLucy Humphrey
Sales Team Manager
"I’ve come to understand that Legal & General is about much more than just insurance. I didn’t realise there are so many autonomous business divisions sitting beneath that trademark umbrella!"
Read more