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Customer Service & Sales

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legal and general customer service rep smiling at computer
Key skills needed in a Customer Service Team

Teaser

Customer Service & Sales

Content Type

Blog

Publish date

08/28/2024

Summary

Good customer service is such a big factor in customer retention. It makes our Customer Service Team a very important and vital part of our business. On average, 65% of customers have reported chan

Teaser

Let’s explore the key customer service skills and strengths needed to be successful at Legal & General.

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by

Enrique Rodriguez

by

Enrique Rodriguez

man in headset at a computer smiling at his colleague
What takes customer service from good to great?

Teaser

Customer Service & Sales

Content Type

Blog

Publish date

05/07/2024

Summary

In the dynamic realm of customer service, the difference between good and great can be significant. 82.5% of customers whose overall satisfaction with an organisation is 9 or 10 out of 10, also

Teaser

At Legal & General, we're committed to exceptional customer experiences, setting high standards in financial services.

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The opportunities are endless when it comes to a careers at L&G.

Teaser

Customer Service & Sales

Content Type

Blog

Publish date

08/25/2023

Summary

I’ve always been passionate about being the best possible version of myself. I want to be able to look back in the future and be proud of what I’ve achieved. For that reason I knew I wanted a job that

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