Customer Service & Sales

Summary

A claims assessor job isn’t about ticking boxes or moving paperwork from one system to another. It’s about judgement. It’s about responsibility. And most importantly, it’s about people. At L&G, o

Summary

At Legal & General (L&G), customer satisfaction is our top priority. It’s more than answering questions. It’s about making a real difference in people’s lives.  From the Pensions Helpline to Grou

Summary

As the world of finance continues to transform, so too does the role of underwriters. At Legal & General, we understand that the underwriting profession has evolved far beyond traditional risk a

Summary

What is a career in retail?  A career in retail at Legal & General offers a unique opportunity to shape brighter financial futures for millions of people.  Whether it’s through supporting retire

Summary

Good customer service is such a big factor in customer retention. It makes our Customer Service Team a very important and vital part of our business. On average, 65% of customers have reported chan

Summary

In the dynamic realm of customer service, the difference between good and great can be significant. 82.5% of customers whose overall satisfaction with an organisation is 9 or 10 out of 10, also