Careers in Retail at Legal and General

What is a career in retail? 

A career in retail at Legal & General offers a unique opportunity to shape brighter financial futures for millions of people. 

Whether it’s through supporting retirement solutions like Lifetime Mortgages and Retirement Interest Only Mortgages, offering financial advice, or helping people plan for life’s uncertainties with individual and group protection products, our Retail division plays a key role. 

As part of the UK’s number one individual life insurer, you’ll help customers directly or through employers, ensuring they can enjoy a more colourful retirement and secure financial future.

Retail careers at L&G 

Our retail division offers a wide range of career opportunities. Whether you’re interested in customer service, financial advice, or innovative technology, there’s a role to suit your skills and ambitions. 

Customer Service Representative 

Working in the Retail Annuities team, you’ll help customers plan for a secure and colourful retirement by providing tailored income solutions. 

Whether helping existing customers with their annuities or guiding new clients through retirement planning, you’ll ensure a seamless and supportive experience, aligned with our commitment to treating customers fairly.

Claims Advisor 

Sitting within the Life Insurance Claims team, you’ll ensure that claims are handled with empathy, efficiency, and professionalism in this role. 

As a Claims Advisor, your work will directly impact the lives of customers holding protection policies, making sure their claims are managed with care and sensitivity.

Medical Underwriter 

In this role, you’ll review customer applications for Life, Critical Illness, and Income Protection, making informed decisions based on your thorough understanding of risk factors. 

You’ll not only contribute to providing protection products but also play a key part in enhancing underwriting processes through innovative projects that improve both customer experience and commercial success.

Sales Consultant 

As a Sales Consultant in Legal & General’s Life Insurance Direct Sales team, you will help customers secure life protection. 

You'll handle incoming calls, guiding customers through the process of obtaining a life insurance quote by completing a full medical application over the phone. 

Your goal will be to turn these inquiries into successful sales, all while delivering a first-class customer experience. 

Why bring your retail career to L&G 

Bringing your retail career to Legal & General means joining a company with a deep commitment to making a positive impact on people's lives. 

What’s more is that we have a focus on continuous improvement and regulatory compliance which will ensure you’ll stay at the forefront of the industry. 

We offer a collaborative and supportive environment, where you can grow your expertise, take on new challenges, and be part of a team that values your contributions. 

If you're looking for a rewarding career that makes a real difference, explore careers in retail with L&G today.