JUMP TO CONTENT

Careers in Retail at Legal and General

Posting date: 01 Nov 2024
image of customer service rep on phone sitting at computer

What is a career in retail? 

A career in retail at Legal & General offers a unique opportunity to shape brighter financial futures for millions of people. 

Whether it’s through supporting retirement solutions like Lifetime Mortgages and Retirement Interest Only Mortgages, offering financial advice, or helping people plan for life’s uncertainties with individual and group protection products, our Retail division plays a key role. 

As part of the UK’s number one individual life insurer, you’ll help customers directly or through employers, ensuring they can enjoy a more colourful retirement and secure financial future.

Retail careers at L&G 

Our retail division offers a wide range of career opportunities. Whether you’re interested in customer service, financial advice, or innovative technology, there’s a role to suit your skills and ambitions. 

Customer Service Representative 

Working in the Retail Annuities team, you’ll help customers plan for a secure and colourful retirement by providing tailored income solutions. 

Whether helping existing customers with their annuities or guiding new clients through retirement planning, you’ll ensure a seamless and supportive experience, aligned with our commitment to treating customers fairly.

Claims Advisor 

Sitting within the Life Insurance Claims team, you’ll ensure that claims are handled with empathy, efficiency, and professionalism in this role. 

As a Claims Advisor, your work will directly impact the lives of customers holding protection policies, making sure their claims are managed with care and sensitivity.

Medical Underwriter 

In this role, you’ll review customer applications for Life, Critical Illness, and Income Protection, making informed decisions based on your thorough understanding of risk factors. 

You’ll not only contribute to providing protection products but also play a key part in enhancing underwriting processes through innovative projects that improve both customer experience and commercial success.

Sales Consultant 

As a Sales Consultant in Legal & General’s Life Insurance Direct Sales team, you will help customers secure life protection. 

You'll handle incoming calls, guiding customers through the process of obtaining a life insurance quote by completing a full medical application over the phone. 

Your goal will be to turn these inquiries into successful sales, all while delivering a first-class customer experience. 

Why bring your retail career to L&G 

Bringing your retail career to Legal & General means joining a company with a deep commitment to making a positive impact on people's lives. 

What’s more is that we have a focus on continuous improvement and regulatory compliance which will ensure you’ll stay at the forefront of the industry. 

We offer a collaborative and supportive environment, where you can grow your expertise, take on new challenges, and be part of a team that values your contributions. 

If you're looking for a rewarding career that makes a real difference, explore careers in retail with L&G today.

List #1

Our latest roles

View all
List #1

Related posts

image of london skyline with people walking past
Looking for jobs in London? Here's why L&G should be at the top of your list

Teaser

General

Content Type

Blog

Publish date

05/29/2025

Summary

London has long been a magnet for ambition, a global city where industries evolve, opportunities multiply, and careers are built.  There’s something for everyone, from experienced professio

Teaser

With a strong presence in the city and a reputation for purpose-led innovation, L&G offers a wide range of roles that align personal ambition with real-world impact.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

image of customer service people on phone smiling
Careers in customer service at L&G

Teaser

Customer Service & Sales

Content Type

Blog

Publish date

05/29/2025

Summary

At Legal & General (L&G), customer satisfaction is our top priority. It’s more than answering questions. It’s about making a real difference in people’s lives.  From the Pensions Helpline to Grou

Teaser

Discover how these roles offer the chance to grow a fulfilling career while making a genuine contribution to customers and communities alike.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

image of two colleagues sitting on sofa and talking
Adaptable leadership: Why flexibility is the future of leadership styles

Teaser

Executive Leadership

Content Type

Blog

Publish date

04/25/2025

Summary

The traditional top-down leadership model is becoming increasingly obsolete. In today’s complex, fast-paced world, the most effective leaders are collaborative, emotionally intelligent, and, most i

Teaser

At Legal & General, we’re moving towards a more agile leadership model, one where open communication, feedback, and flexibility drive better outcomes.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

View all

Job search

What we do?

There’s so much more to us than meets the eye. We’re insurers, investors, builders, city-regenerators and green technology champions.

And whatever the future holds, our people’s knowledge, skill and passion will mean we’re placed to make a real difference to society.

Click here to join us
Search for jobs