Careers in Retail at Legal and General
What is a career in retail?
A career in retail at Legal & General offers a unique opportunity to shape brighter financial futures for millions of people.
Whether it’s through supporting retirement solutions like Lifetime Mortgages and Retirement Interest Only Mortgages, offering financial advice, or helping people plan for life’s uncertainties with individual and group protection products, our Retail division plays a key role.
As part of the UK’s number one individual life insurer, you’ll help customers directly or through employers, ensuring they can enjoy a more colourful retirement and secure financial future.
Retail careers at L&G
Our retail division offers a wide range of career opportunities. Whether you’re interested in customer service, financial advice, or innovative technology, there’s a role to suit your skills and ambitions.
Customer Service Representative
Working in the Retail Annuities team, you’ll help customers plan for a secure and colourful retirement by providing tailored income solutions.
Whether helping existing customers with their annuities or guiding new clients through retirement planning, you’ll ensure a seamless and supportive experience, aligned with our commitment to treating customers fairly.
Claims Advisor
Sitting within the Life Insurance Claims team, you’ll ensure that claims are handled with empathy, efficiency, and professionalism in this role.
As a Claims Advisor, your work will directly impact the lives of customers holding protection policies, making sure their claims are managed with care and sensitivity.
Medical Underwriter
In this role, you’ll review customer applications for Life, Critical Illness, and Income Protection, making informed decisions based on your thorough understanding of risk factors.
You’ll not only contribute to providing protection products but also play a key part in enhancing underwriting processes through innovative projects that improve both customer experience and commercial success.
Sales Consultant
As a Sales Consultant in Legal & General’s Life Insurance Direct Sales team, you will help customers secure life protection.
You'll handle incoming calls, guiding customers through the process of obtaining a life insurance quote by completing a full medical application over the phone.
Your goal will be to turn these inquiries into successful sales, all while delivering a first-class customer experience.
Why bring your retail career to L&G
Bringing your retail career to Legal & General means joining a company with a deep commitment to making a positive impact on people's lives.
What’s more is that we have a focus on continuous improvement and regulatory compliance which will ensure you’ll stay at the forefront of the industry.
We offer a collaborative and supportive environment, where you can grow your expertise, take on new challenges, and be part of a team that values your contributions.
If you're looking for a rewarding career that makes a real difference, explore careers in retail with L&G today.
Our latest roles
Salary
Location
Brighton and Hove
Work Location Type
Onsite
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Hove
Full Time/Part Time
Full-time
Recruitment workflow
Core Hiring
Permanent/Fixed Term Contract
Permanent
Description
We’re looking for a Customer Experience Representative to join our team in Hove, with a competitive salary of £25,000. You’ll support customers and colleagues by making sure important correspondence a
Reference
be3c7f82-d400-4301-a090-40f7d28c3c24
Expiry Date
01/01/0001
Salary
Location
Cardiff
Work Location Type
Hybrid
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Recruitment workflow
Volume Hiring
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Customer Experience Advisor to join our Workplace Pensions team in Cardiff. This role offers a salary of £24,720 per annum and you'll work shifts between 8:30am and 7:00pm, Mond
Reference
0a78314b-44a2-4754-b5d9-1b1e939af7ea
Expiry Date
01/01/0001
Related posts
Teaser
Our peopleContent Type
BlogPublish date
08/19/2026
Summary
What separates a good engineer from a great one? According to Ruth, it's not just technical expertise. Curiosity, collaboration and a willingness to keep learning matter just as much. As Head of P
by
Alys Walton
Teaser
InvestmentsContent Type
BlogPublish date
08/04/2026
Summary
If you've built your career in investment consulting, you'll know what it takes to analyse complex markets, advise senior stakeholders and turn evidence into clear recommendations. But at some po
by
Alys Walton
Teaser
Finance & ActuaryContent Type
BlogPublish date
08/04/2026
Summary
If you're an experienced tax professional, you've probably asked yourself the question at some point: Should I stay in practice, or is it time to move in-house? For many professionals working at f
by
Alys Walton