Senior Operational Risk Manager

The world of investment is changing. Our vision at Legal & General Investment Management is to create a better, more sustainable future through responsible investing. We work in partnership with our clients around the globe to deliver positive long-term outcomes, while rising to the challenges of a rapidly changing world. Our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds. To meet our clients’ complex and evolving investment needs, our investment strategies cover a broad array of asset classes and styles, including equities, bonds, property and alternatives, as well as multi-asset funds. We’re focused on continuously innovating our investment products, maintaining our reputation as experts across all asset classes, and striving to build a more responsible and sustainable future.

The role holder will join our team of risk professionals within the LGIM business as part of the global Chief Risk Officer function to provide 2nd line operational risk oversight (advisory, review and challenge) to limit the occurrence and business impacts from adverse events, while contributing to business success through management of operational risk.

The role holder will partner with business and functional teams to ensure that risk frameworks and policies are well understood and embedded, with new/existing risks effectively managed so contributing to the successful execution of the business strategy in a controlled manner.

Primary focus will be partnering the Real Assets business through a significant programme of change in line with our strategic objectives to modernise, diversify and internationalise the business.

The role requires being hands on and being part of continuous development and improvement of the Operational Risk Function as we partner with the business to better help them manage risk.

What you'll be doing

• Leadership and Stakeholder Management
  • Providing detailed operational risk opinion and risk management technical expertise, thought leadership and other input at key meetings, formal committees and Boards when required.  Maintains an open and effective dialogue with all stakeholders, including business and team members.  Providing support to build confidence in Risk Advisory services and our strategy. Team leadership as and when required.
  • Developing close working relationships with senior influencers throughout LGIM to resolve barriers and to further embed the effective management of operational risk and frameworks.
  • Helping take forward our globalisation agenda, working with stakeholders across the LGIM business to deliver a consistent approach which reflects best practice. Taking part in Group conversations and working groups as required.
• Operational advisory and risk reviews
  • Providing effective advice & guidance to drive business management to improve their understanding of the operational risk landscape, develop definitions of risk appetite and key risk indicators, monitor those risks and provide advice to address items outside risk appetite.  Carrying out operational risk reviews within set deadlines, identify regulatory issues & risks while carrying out effective testing. Ensuring mitigating actions to resolve adverse findings are carried out in a timely fashion.
• Risk & Change
  • Taking responsibility for allocated projects and input into our risk and change methodology so as to better embed risk opinion into change initiatives. Representing operational risk at project meetings and steerco’s.
• Capital Adequacy
  • Leading on capital adequacy operational risk assessments and input into the requirements of U.S. and non-U.S. capital requirements.
  • Ensuring that all activities and duties are carried out in full compliance with regulatory requirements the firm’s Operational Risk Framework and internal Policies and Standards.
• Risk Framework
  • Inputting into the development and deployment of efficient operational risk frameworks to oversee management and maintenance of risk processes & systems used in the business to identify and monitor control effectiveness of key operational risks.
  • Maintaining a detailed knowledge of policy and framework requirements of the parent company, keeping abreast of changes and developments, discussing relevant topics and articulating risk profiles in an informed manner and acting as subject matter expert to ensure all parent-company requirements are accurately incorporated and that each aspect of operational risk is fully managed.
• Education and Communication
  • Applying an effective communication strategy that keeps both the team and the business updated on the risk management journey, including continued education to the business in effective risk management. 
• Provision of Tools and Processes
  • Supporting the use of the risk system for First and Second Line to manage Operational Risk activity and oversee the deployment of risk tools through interaction into the business itself. Ensuring there are mechanisms (controls and oversight) in place to manage the integrity of the data quality into the risk system so the desired output is achieved.
• Provision of Effective Management Information Reporting
  • Working closely with the MI & Reporting team, ensure the professional, clear and consistent delivery of Risk MI across all relevant committees and boards, ensuring the format used takes into account the views and requirements of stakeholders such as the parent company, First Line and colleagues across the Second Line. 
  • Providing insightful analysis and interpretation of risks to better help partner and support the business.

What we're looking for

• Substantial experience of 10 plus years
• Professional qualifications in relation to the role are desirable
• Project management accreditation is desirable, but not required.
• Comprehensive knowledge of the international asset management industry including investor types, distributional channels, the competitor landscape.
• A sound, relevant and robust knowledge of the business which is recognised and valued by the business and can demonstrate a track record of management in the First and Second Line of Defence seeking their counsel and opinion.
• Excellent technical knowledge of risk management frameworks, risk assessments, risk events, metrics and systems and of best practice around Operational risk sub-types for example Operational Resilience and Outsourcing.
• Understanding of how the Operational Risk Framework and activities contribute to and influence how Operational Risk capital fits within the context of broader capital requirements.
• Excellent interpersonal and both written and verbal communication skills, including the ability to fully participate and successfully influence effectively at all levels in the business.
• Excellent presentation skills including the ability to articulate and convey theoretical concepts such as risk profile and risk appetite to both Board Director and mixed team audiences in a clear and compelling manner.
• Ability to challenge based upon fact and informed opinion, and in a way which opens up constructive debate.       
• Ability to remain independent and to demonstrate that independence whilst also providing commercial, practical and value-add solutions for the business, influencing outcomes positively for all stakeholders and driving good commercial and customer solutions to risk issues.
• Must be delivery focused, possessing high levels of resilience and determination, can work under pressure.
• Experience of proactively engaging with senior management, demonstrating an inquiring mind and the courage to follow through to sound conclusion.
• Experience of setting and directing the objectives and responsibilities of the team with demonstrable success in driving the team to deliver desired and timely outcomes to those objectives.
• Demonstrable track record of co-ordination and delivery within a global operational risk management leadership and development role. 

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.