Personal Assistant

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centered ambitions. 

Provide a proactive and professional PA service to a member of the Divisional Executive Committee and other leadership team members as required, working autonomously and independently with excellent attention to detail and a pro-active approach in supporting all aspects of their day-to-day activities.  

What you will be doing:

• Proactive inbox management, including delegating matters to the appropriate person, highlighting where necessary and responding on their behalf as appropriate.
• Complete proactive management of diaries, including all logistics and travel to ensure time is optimised when spent in various locations. For hybrid meetings, ensuring the successful operation of technology. 
• Organise events/away days/conferences as required, including attending, and managing logistics on the day if required.
• Complete management of the onboarding process for the team
• Preparing, proof reading/editing and circulating papers prior to meetings.  Attending meetings where needed, minuting and noting actions for the team.  Tracking action items assigned to the Directors. 
• Managing all aspects of travel, expenses, and invoice processing. Keeping accurate and confidential records including holidays, absence, gifts & hospitality, complying with regulations.
• Work collaboratively with other EAs/PAs ensuring there is always seamless support in place and providing cover during absence and periods of high workload and cascade relevant information to team PAs in that division.
• Continually promote and ensure compliance with the Groups Equality and diversity and treating customers fairly policy and procedures. 

• Advanced knowledge of systems including Outlook, Teams, SharePoint, Word, PowerPoint, Excel, and other relevant software packages that support the full range of administrative activities.
• Broader knowledge/awareness of wider L&G business and key contacts in other divisions.
• Have a broader knowledge of the market, the industry, and of the company structure.  
• The ability to prioritise a busy workload and to be flexible in a continuously changing environment.  Understanding of business strategy and objectives, governance processes and inter-relationships between different areas of the organisation.
• Constantly seeking resolution and continuously suggest ways of improving existing processes and procedures.
• Capable of working alone and unguided, dealing with any situation that arises and confident in making decisions on their behalf where appropriate. 
• Always demonstrate accuracy when sending out reports, papers, and correspondence on behalf of the Exco.
• Excellent interpersonal/communication skills at all levels and the ability to create a strong internal and external network.
• Capable of using a variety of technology (including for hybrid meetings).  Ability and willingness to learn and train others on new tech/systems and sharing knowledge and expertise where necessary. 

Benefits:

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including 25 days holiday (excluding bank holidays), an annual supplement for private medical insurance, generous pension scheme and life assurance, We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan, and then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

If this opportunity excites you but you’re not sure you meet all the requirements, or you’d like to know a bit more, please contact Laura Spencer-Jones at laura.spencer-jones@landg.com (https://www.linkedin.com/in/laura-spencer-jones-0b8b02181/).

If you’d like to be considered for this role, please submit your application through our careers website as we’re not accepting email applications.

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.