Workplace Business Partner
- Hove
- Full-time
- Office Services
__jobinformationwidget.freetext.ExternalReference__
1200_13483
This vacancy has now expired. Please see similar roles below...
Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind the scenes. It’s up to us in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Affairs – to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we’re helping to improve our customers’ lives and contributing to the success of the business every day.
We’re recruiting for a Workplace Business Partner to join us. We’re offering a competitive base salary, plus car allowance. You will be be responsible for the oversight of our Office, including all stakeholder and employee Customer Service, Operations, Maintenance, Compliance, and events within this location.
Working closely with our business customers, to create excellent working environments and conditions for our people to thrive, whilst proactively identifying opportunities to improve and build trusted relationships to navigate challenges in line with the company goals.
Please note this role will require 4-5 days a week in office.
What you'll be doing:
- Working closely with internal stakeholders at all levels, including senior executives to develop a deep understanding of their teams' personas, whilst being a be a point of contact for escalations, ensuring issues are actively tracked, managed, resolved and ensuring timely communications throughout in line with the workplace strategy
- You will be accountable for the management of the outsourced facilities manager and teams in the location, with a specific emphasis on the experiences delivered by the front of house teams
- Taking a data led approach, using occupancy and building management sensors, to proactively work with our business customers to support and challenge ways of working and decision making
- Working with other business partners to create a clear supplier relationship management strategy, including the regular review and adherence to annual budgets
- Partnering with the Head of Environment to develop the local action plans ensuring we are on track to realise our environment and net zero outcomes
- Working with the health and safety and compliance teams, ensuring that the location is safe, legal, compliant, and operationally resilient in line with company policy
- Working closely with the Senior Property and Infrastructure Manager ensuring hard services in your location are performing as expected, with action plans in place to maintain experience and taking mitigating actions where required
- Designing and implementing policies and procedures giving, sufficient emphasis that the fair treatment of customers and delivering good outcomes to them is central to our corporate culture
Who we're looking for:
- Experience of managing large buildings/corporate environments, or senior management experience in industries like retail or hospitality
- Be able to lead, Manage, motivate, and develop members of both the inhouse and outsourced teams at all levels
- Strong communication and collaboration skills
- Strategic thinking and problem-solving ability
- Ability to build strong relationships with partners and customers
- Skilled at conflict negotiation and achieving alignment
- Ability to identify root causes of issues and gaps
- Connect strategy to execution and drive results as a team
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Private medical insurance (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.
If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.
If you’re open to find out more, we'd love to hear from you.
Great news! We will let you know when a new job like this has been added!
VideoUrl
https://youtu.be/8ZYGBwImH08
Working for us
Here, your actions and ideas come to life in exciting and meaningful ways. Ours is a story of evolution, a journey we can go on together. Ours is a culture of trust and collaboration, genuinely caring about society and one another. At Legal & General, your story will be anything but familiar.
Read MoreOur businesses
There’s so much more to us than meets the eye. We’re insurers, investors, builders, city-regenerators and green technology champions. And whatever the future holds, our people’s knowledge, skill and passion will mean we’re placed to make a real difference to society.
Read MoreSimilar roles
Salary
Location
Brighton and Hove
Business Unit
Legal & General Retail
Job Family
Underwriting & Claims
Location
Hove
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Claims Operations Manager to join our Group Protection Claims area, this role is hybrid where you will work in our Hove office 1-2 days per week and the rest from home! We are o
Reference
e131ade7-b378-4db2-ac1c-d832d793f4e9
Expiry Date
01/01/0001
Salary
Location
London
Business Unit
Legal & General Group IT & Digital
Job Family
IT & Change
Location
London
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We're looking for a Head of Infrastructure Engineering to join us in either London or Hove.You'll lead the cadre of Infrastructure Engineers that build, deploy and maintain the Infrastructure Products
Reference
576ebda9-939e-45d9-9f87-385f94539637
Expiry Date
01/01/0001
Salary
Location
CARDIFF
Business Unit
Legal & General Retail
Job Family
Customer Service
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for Customer Service Advisors to join our life insurance team who deliver a first-class customer experience throughout the life of their policy.We’re offering a starting salary of £23
Reference
48725ccd-1924-4bad-b2d6-2472117eeebe
Expiry Date
01/01/0001
Our latest posts
![legal and general customer service rep smiling at computer](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481179/31f2ded7-d4d4-437f-850d-2b77e708dc60/2023.17000.2402/img/BrpfdE0hqEJXXwjcupPR8g/75/LAG_0494.jpg)
Teaser
Customer Service & SalesContent Type
BlogPublish date
08/28/2024
Summary
Good customer service is such a big factor in customer retention. It makes our Customer Service Team a very important and vital part of our business. On average, 65% of customers have reported chan
![](/Blob/images/user_no_image.jpg)
by
Enrique Rodriguez
![man smiling sitting at desk in suit and tie](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481179/31f2ded7-d4d4-437f-850d-2b77e708dc60/2023.17000.2402/img/NZqz3wHIAk7YQgjcsT00tg/75/LondonHeadOffice350.jpg)
Teaser
InvestmentsContent Type
BlogPublish date
08/09/2024
Summary
Did you know that the global asset management industry manages over $100 trillion in assets? This staggering figure highlights the immense opportunities within this field globally. We are one of Eu
![](/Blob/images/user_no_image.jpg)
by
Enrique Rodriguez
![A woman with red hair and a floral top on a laptop in a colourful office](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481179/31f2ded7-d4d4-437f-850d-2b77e708dc60/2023.17000.2402/img/ENOdg-sZWUqerQjcoAJNhA/75/L%26GCardiffPeople312+(1).jpg)
Teaser
Technology, Digital & DataContent Type
BlogPublish date
07/12/2024
Summary
We all live in a data-driven world, where businesses generate approximately 328.77 million terabytes of data every day. This is a huge amount of data that can be really overwhelming for any busi
![Photo of a headshot of Bindu, a women in a black and white outfit smiling in a garden](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481179/31f2ded7-d4d4-437f-850d-2b77e708dc60/2023.17000.2402/img/RBwNvKGJQE612Qjcn_1j1w/75/Bindu+Bakrania+2.jpg)
Teaser
Technology, Digital & DataContent Type
BlogPublish date
07/10/2024
Summary
At Legal & General, we like to share our employees' stories and celebrate their success. Bindu Bakrania has been with us since April 2023 and has achieved immense growth in her career in data analy
![Photo of Gemma, in the woods, holding her pet dog and smiling while taking a selfie.](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481179/31f2ded7-d4d4-437f-850d-2b77e708dc60/2023.17000.2402/img/qjCSo-k2xkeWCQjclb9VAw/75/Gemma+02.jpg)
Teaser
Our peopleContent Type
BlogPublish date
06/27/2024
Summary
At Legal and General, we see the potential in you. If you do not have a strong background in financial services and have worked as an Analyst in other industries, for example, those skills are tra
![Two women at a desk on a laptop in a work meeting in the office with a big screen behind them.](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481179/31f2ded7-d4d4-437f-850d-2b77e708dc60/2023.17000.2402/img/wYUiv_V5ukyTYgjcj0fu9w/75/L%26GHove29.jpg)
Teaser
Finance & ActuaryContent Type
BlogPublish date
06/19/2024
Summary
In the current quickly evolving digital terrain, the integration of artificial intelligence (AI) and advanced technologies into various industries is reshaping many traditional roles. Actuarial scie
![Female data engineer working on her laptop at a desk in a modern office](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481179/31f2ded7-d4d4-437f-850d-2b77e708dc60/2023.17000.2402/img/aeKLf9HSvUj3ygjchwD8xw/75/Data+engineer.jpg)
Teaser
Technology, Digital & DataContent Type
BlogPublish date
06/11/2024
Summary
At Legal & General, we’re committed to creating an environment where people can thrive in their careers. We understand the important role that Data Engineers play in our mission to build a more sustai
![](/Blob/images/user_no_image.jpg)
by
Enrique Rodriguez
![Picture of a female Risk Manager at her desk with a laptop in an office](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481179/31f2ded7-d4d4-437f-850d-2b77e708dc60/2023.17000.2402/img/RKOcmOHwi0NyOAjcfzL3YQ/75/L%26GHove94%5B1%5D.jpg)
Teaser
Our peopleContent Type
BlogPublish date
05/30/2024
Summary
Risk Management a { text-decoration: underline; } According to a recent report by the International Risk Management Institute, the demand for skilled Risk Managers is growing. As a
![man sat at a laptop with a headset on](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481179/31f2ded7-d4d4-437f-850d-2b77e708dc60/2023.17000.2402/img/kJyJGGRV40dnXgjcc-5d2w/75/Cybersecurity+Blog+Format.jpg)
Teaser
Technology, Digital & DataContent Type
BlogPublish date
05/07/2024
Summary
Data breaches cost businesses an average of $4.35 million in 2022 globally and such breaches have continued to become one of the biggest cyber security threats. In the ever-evolving digital landsc
![man in headset at a computer smiling at his colleague](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481179/31f2ded7-d4d4-437f-850d-2b77e708dc60/2023.17000.2402/img/Sjo4m7yy3Uy0fwjcc-rdvg/75/CS+Blog+format.jpg)
Teaser
Customer Service & SalesContent Type
BlogPublish date
05/07/2024
Summary
In the dynamic realm of customer service, the difference between good and great can be significant. 82.5% of customers whose overall satisfaction with an organisation is 9 or 10 out of 10, also