People Development & Digital Experience Lead

We’re on a mission to change the way people develop at L&G to deliver inclusive capitalism.

We work with our people to develop the behaviours that make L&G a great place to work. Delivering inclusive capitalism is at the heart of everything we do and we’re on an adventure that will shape our people development to reflect this too. The Digital Learning Experience Lead has an important role to play to develop and deliver digital learning to support our goals. We’ll be looking to you to consult across the business to uncover needs, asking the important questions and solving real problems by creating innovative and effective learning experiences. A digital wizard, you’ll be an SME in digital learning strategies, passionate about using the latest technology in creating unforgettable learning experiences. This role is about supporting the business today, but also looking ahead to anticipate our future needs and ensuring the platforms we use are fit for purpose.

You will be:

· Driving our digital learning approach to support us in our endeavour to provide impactful development opportunities in the flow of life and grow our learning culture and experience.

· Creating blended and technology enabled development experiences that deliver against our strategy and purpose with the customer and our people at the heart of everything we do.

· Building measurement and analysis of usage and business outcomes into solutions to clearly demonstrate impact and return on investment.

· Help driving the development of learning systems and technologies in support of learning and development interventions, and lead on the implementation of these.

· Project managing programmes and initiatives across the Talent & Development agenda, as directed by the Head of People & Leadership Development, in support of growing our people and developing a future fit organisation.

· Coaching and supporting the divisional learning practices to build Learning Experience Design capability that help us all to do the best work of our lives, delivering innovative and impactful solutions.

· Providing thought leadership, advice and guidance, in conjunction with the Group Talent & People Development team, to formulate and deliver strategic policies, initiatives and programmes across L&G.

Knowledge

· Awareness of best practice digital approaches within the learning profession and a desire to explore these in support of people development innovations.

· Awareness of best practice experience design across a range of industries, not just financial services or learning.

· Typically graduate level or corresponding experience/qualifications

· Understanding of talent, learning, leadership and organisational development methodologies and tools.

Experience

· Experience of having scoped, designed and constructed digital learning with proved impact

· Experience of creating blended/hybrid learning delivery methods, tools, formats and platforms.

· Evidence of leading the delivery of a people development agenda across an organisation

· Evidence of user-led experience design work that embeds and sustains behaviour change

· Managing budgets to deliver people development interventions and tech

· Experience of working with a diverse audience to deliver solutions that work across regions, roles and levels.

· Consulting and managing stakeholders to deliver impact and growth

· Collaborative working with 3rd party suppliers

Skills

· Skilled across a range of digital learning tools.

· The ability to look for new solutions that challenge the status quo when needed and appropriate to do so.

· Facilitation skills and evidence of running focus groups and workshops that help build creative solutions.

· Ability and willingness to understand and question regulatory or process-based challenges we might face

· Strong communication and presentation skills

· Influencing stakeholders to think differently about people development

· Ability to use different experience design methods to suit audience needs

· Able to embed, sustain and measure behaviour change as a result of your work.

· Project-managing people development interventions from concept to delivery

· Developing strong relationships and networks to get things done

· Able to prioritise work and manage multiple projects simultaneously

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.  

We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued.  

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.  

We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. 

If you’re open to find out more, we'd love to hear from you.