JUMP TO CONTENT

Clinical Team Manager - Non Clinical

  1. Full-time
  2. Underwriting & Claims
  3. Homebased

__jobinformationwidget.freetext.ExternalReference__

2025_14730

This vacancy has now expired. Please see similar roles below...


Company Description

Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers.


Job Description

We’re recruiting for a Clinical Team Manager - Non Clinical to join our Group Protection Clinical team. With a competitive salary of up to £55,000 depending on experience. 

You will guide and manage a team of Vocational Clinical Specialists and Clinical Administration consultants, providing support to the motivated claims management service for our Group and Individual Protection customers by establishing and having oversight of the delivery of early intervention, treatment/therapy, rehabilitation and return to work plans.

What you'll be doing:

  • Ensure the teams objectives and efforts are aligned to overall departmental goals, service level agreements and targets, pro-actively using relevant management information to monitor and respond to changes in performance levels
  • Deliver a comprehensive clinical and administration service to the claims team to assist with the assessment and management of Income Protection, Critical Illness and Ill-Health Liability Insurance claims ensuring that our rehabilitation philosophy is adhered to
  • Be responsible for the recruitment of staff within the Clinical Team, ensuring that they have the appropriate qualifications and that the correct level of resource and competency of staff is maintained
  • Manage, motivate and develop employees at all levels, in a manner that is consistent with the Company’s policies and procedures including Partnership Agreement, to maximise the performance of the area
  • Act as a super user for the rehabilitation system and ensure that data and medical information is valid and current, compile statistics, examine data and identify trends relating to activity and volumes

Qualifications

Who we're looking for:

  • The jobholder must be an experienced operational team manager

  • Excellent leadership skills

  • Communication, both verbal and written skills, logical and risk management skills

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

  • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
  • Generous pension contribution  
  • Life assurance   
  • Private medical insurance (permanent employees only) 
  • 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday 
  • Competitive family leave 
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
  • There are the many discounts we offer – both for our own products and at a range of high street stores and online   
  • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.

Great news! We will let you know when a new job like this has been added!

VideoUrl

https://youtu.be/8ZYGBwImH08

Similar roles

List #1

Our latest posts

image of jesal from defined contributions
Jesal Mistry’s career journey in Defined Contribution

Teaser

Customer Service & Sales

Content Type

Blog

Publish date

09/25/2024

Summary

At Legal & General, we take pride in our talented professionals who are dedicated to making a difference in the world of pensions and investments.  Take Jesal, a leader in Defined Contribution (D

Teaser

Jesal shares insights into his DC career journey.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

image of claire hazle smiling
Championing women and neurodiversity in tech leadership: Claire Hazle's role at L&G

Teaser

Technology, Digital & Data

Content Type

Blog

Publish date

09/18/2024

Summary

At Legal & General, we are committed to fostering an inclusive environment where diversity thrives and leadership positions are accessible to people from all backgrounds.  Claire Hazle, our interim

Teaser

Join us as Claire shares her experiences and insights on championing women and neurodiverse individuals in the tech space.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

image of christie smiling
Navigating my career as an Actuary: A Conversation with Christie McKenna

Teaser

Finance & Actuary

Content Type

Blog

Publish date

09/17/2024

Summary

Navigating the intricate world of finance as an actuary requires a blend of analytical abilities, communication skills and adaptability. At Legal & General, these qualities are not just recognised

Teaser

Christie shares insights into his day-to-day responsibilities, the rewarding aspects of his role, and what it takes to succeed as an Actuary at Legal & General.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

legal and general customer service rep smiling at computer
Key skills needed in a Customer Service Team

Teaser

Customer Service & Sales

Content Type

Blog

Publish date

08/28/2024

Summary

Good customer service is such a big factor in customer retention. It makes our Customer Service Team a very important and vital part of our business. On average, 65% of customers have reported chan

Teaser

Let’s explore the key customer service skills and strengths needed to be successful at Legal & General.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

man smiling sitting at desk in suit and tie
Careers in Asset Management at Legal & General

Teaser

Investments

Content Type

Blog

Publish date

08/09/2024

Summary

Did you know that the global asset management industry manages over $100 trillion in assets? This staggering figure highlights the immense opportunities within this field globally. We are one of Eu

Teaser

Did you know that the global asset management industry manages over $100 trillion in assets? Learn about careers in asset management today.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

A woman with red hair and a floral top on a laptop in a colourful office
Core skills for established Data Analysts

Teaser

Technology, Digital & Data

Content Type

Blog

Publish date

07/12/2024

Summary

We all live in a data-driven world, where businesses generate approximately 328.77 million terabytes of data every day. This is a huge amount of data that can be really overwhelming for any busi

Teaser

In a world where businesses generate over 328 million terabytes of data daily, mastering data analysis skills is crucial to transforming overwhelming raw data into valuable insights that drive vital business decisions.

Read more
Photo of a headshot of Bindu, a women in a black and white outfit smiling in a garden
Women in data: Bindu Bakrania's career journey as Head of Data & Analytics, Private Markets

Teaser

Technology, Digital & Data

Content Type

Blog

Publish date

07/10/2024

Summary

At Legal & General, we like to share our employees' stories and celebrate their success. Bindu Bakrania has been with us since April 2023 and has achieved immense growth in her career in data analy

Teaser

Discover Bindu Bakrania's inspiring journey of growth in data analytics at Legal & General, and learn how her passion for data and dedication to overcoming challenges have led her to success.

Read more
Photo of Gemma, in the woods, holding her pet dog and smiling while taking a selfie.
From fashion to finance: Gemma's journey of career growth and personal development

Teaser

Our people

Content Type

Blog

Publish date

06/27/2024

Summary

At Legal and General, we see the potential in you. If you do not have a strong background in financial services and have worked as an Analyst in other industries, for example, those skills are tra

Teaser

Gemma's remarkable journey at Legal & General showcases the transformative power of a supportive and inclusive workplace.

Read more
Two women at a desk on a laptop in a work meeting in the office with a big screen behind them.
Can actuaries be replaced by AI?

Teaser

Finance & Actuary

Content Type

Blog

Publish date

06/19/2024

Summary

In the current quickly evolving digital terrain, the integration of artificial intelligence (AI) and advanced technologies into various industries is reshaping many traditional roles. Actuarial scie

Teaser

Discover the evolving role of actuaries in the age of AI and explore exciting career opportunities at Legal & General.

Read more
Female data engineer working on her laptop at a desk in a modern office
What skills do Data Engineers need?

Teaser

Technology, Digital & Data

Content Type

Blog

Publish date

06/11/2024

Summary

At Legal & General, we’re committed to creating an environment where people can thrive in their careers. We understand the important role that Data Engineers play in our mission to build a more sustai

Teaser

Curious about the skills you need to thrive as a Data Engineer? Dive into our guide and explore how you can shape the future of financial services and asset management at Legal & General.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

View all

Job search

What we do?

There’s so much more to us than meets the eye. We’re insurers, investors, builders, city-regenerators and green technology champions.

And whatever the future holds, our people’s knowledge, skill and passion will mean we’re placed to make a real difference to society.

Click here to join us
Search for jobs