Workplace Business Partner

Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind the scenes.  It’s up to us in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Affairs – to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we’re helping to improve our customers’ lives and contributing to the success of the business every day.  

We’re recruiting for a Workplace Business Partner to join us. We’re offering a competitive base salary, plus car allowance. You will be be responsible for the oversight of our Office, including all stakeholder and employee Customer Service, Operations, Maintenance, Compliance, and events within this location.

Working closely with our business customers, to create excellent working environments and conditions for our people to thrive, whilst proactively identifying opportunities to improve and build trusted relationships to navigate challenges in line with the company goals. 

Please note this role will require 4-5 days a week in office.

What you'll be doing:

• Working closely with internal stakeholders at all levels, including senior executives to develop a deep understanding of their teams' personas, whilst being a be a point of contact for escalations, ensuring issues are actively tracked, managed, resolved and ensuring timely communications throughout in line with the workplace strategy
• You will be accountable for the management of the outsourced facilities manager and teams in the location, with a specific emphasis on the experiences delivered by the front of house teams
• Taking a data led approach, using occupancy and building management sensors, to proactively work with our business customers to support and challenge ways of working and decision making
• Working with other business partners to create a clear supplier relationship management strategy, including the regular review and adherence to annual budgets
• Partnering with the Head of Environment to develop the local action plans ensuring we are on track to realise our environment and net zero outcomes 
• Working with the health and safety and compliance teams, ensuring that the location is safe, legal, compliant, and operationally resilient in line with company policy
• Working closely with the Senior Property and Infrastructure Manager ensuring hard services in your location are performing as expected, with action plans in place to maintain experience and taking mitigating actions where required
• Designing and implementing policies and procedures giving, sufficient emphasis that the fair treatment of customers and delivering good outcomes to them is central to our corporate culture

Who we're looking for:

• Experience of managing large buildings/corporate environments, or senior management experience in industries like retail or hospitality  
• Be able to lead, Manage, motivate, and develop members of both the inhouse and outsourced teams at all levels
• Strong communication and collaboration skills
• Strategic thinking and problem-solving ability
• Ability to build strong relationships with partners and customers
• Skilled at conflict negotiation and achieving alignment
• Ability to identify root causes of issues and gaps
• Connect strategy to execution and drive results as a team

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.  

We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued.  

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.  

We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. 

If you’re open to find out more, we'd love to hear from you.