Transitions Team Manager

Legal & General (L&G) is a leading UK financial services group and major global investor. 

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. 

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. 

L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK’s longest-running insurer. 

Our Institutional Retirement business is the UK’s longest-serving active bulk annuity provider.

Who we are 

Institutional Retirement is the only insurer to have been operating continuously in the UK market from our entrance in 1987 to the present day. Our UK retirement annuity book stands at an estimated £86.1 billion at 31 December 2023. 

Across our retail and institutional retirement businesses, we look after more than 1 million customers, around c.700,000 of whom are institutional customers who have had their retirement benefits secured with us. 

We’re currently recruiting for a Transitions Team Manager to join our Award Winning PRT business.

As a Transitions Team Manager you will lead a high-performing team who are responsible for onboarding new Pension Risk Transfer (PRT) schemes into L&G. This is a fantastic opportunity to shape our strategy, drive operational excellence, and make a real impact in a growing and dynamic area of our business.

This is a hybrid working opportunity, which means you can split your working week between your home and the office to find a work-life balance that works for you.

What you'll be doing:

• Leading, coaching and developing a team of Transitions professionals to deliver outstanding service
• Collaborating with the Head of Transitions to shape onboarding strategy and business plans
• Managing daily operations to meet service levels, contractual obligations and client expectations
• Overseeing project delivery, scheme documentation and data validation activities
• Driving continuous improvement through process innovation and LEAN methodologies
• Ensuring operational readiness and scalability to support business growth
• Identifying and mitigating risks while ensuring compliance with policies and regulations
• Championing customer outcomes and embedding Consumer Duty principles

Who we're looking for:

• Strong leadership experience with the ability to inspire and develop high-performing teams
• In-depth knowledge of defined benefit pension schemes and transition processes
• A pensions qualification such as PMI or CII, or equivalent experience
• Excellent communication and stakeholder management skills
• Proven ability to manage complex operations and deliver against strategic goals
• Strong analytical and problem-solving skills with attention to detail
• Experience in driving change and continuous improvement initiatives
• A collaborative mindset and commitment to delivering great customer outcomes

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan
• 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.