Strategy & Optimisation Graduate Programme 2025
- Cardiff
- Full-time
- Customer Service
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The brand with the brolly is choosing today to change tomorrow. Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.
We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.
We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.
Your role at a glance
Are you looking for an exciting opportunity to earn while you learn?
Join our Strategy & Optimisation Graduate Scheme and discover your potential! This programme is designed to help you grow your skills, gain valuable work experience, and complete a fully funded professional qualification. Plus, you’ll earn a competitive salary and enjoy fantastic employee benefits along the way!
With continuous support and core skills training, you’ll contribute to team success and be guided by a dedicated line manager. As part of a graduate cohort, you’ll connect with peers and colleagues through networking and social events.
Joining L&G marks the start of an exciting future. Get involved, stay curious, and discover how we help you be your best, no matter who you are.
This role is due to start September 2025.
Please note, you can only apply to one graduate programme. Choose carefully, as only your first application will be considered.
We recruit on a rolling basis and expect this vacancy to close before the deadline. To be in with the best chance of securing a role, please submit your application ASAP.
#FutureTalent #FTGraduates
What you'll be doing
Join the Strategy & Optimisation Programme and gain the essential experience and skills to excel at Legal & General. You’ll start with a cohort of graduates and dive into our engaging induction, giving you insights into our business and helping you build a strong professional network.
In this full-time, permanent role, you’ll receive on-the-job training and coaching from your line manager and team, enhancing your business acumen and risk skills, equipping you with the knowledge to tackle real-world business challenges.
Over two years, you’ll rotate across various teams that make up Strategy & Optimisation so that by the end of the programme, you’ll have a clear vision of where your interests, skills and experience can take you within Legal & General.
During the programme you will:
- Kick off with the Future Talent induction to introduce you to L&G and your new peers.
- Support, and shape, the delivery of the L&G Retail strategy to our operational team.
- Collaborate with the operational teams to identify opportunities to continuously improve customer journeys and operational processes.
- Work with the latest AI, automation, and chat bots to enhance the customer experience and improve efficiency and quality.
- Assess, and feedback, the quality-of-service colleagues are providing to our customers and how well they identify potential vulnerability.
- Understand how to create and deliver a blended learning approach to engage and develop colleagues and ensure compliance.
- Produce and analyse data to support our strategic, and tactical, resource plans to manage costs and meet customer expectations.
- Apply the knowledge and skills that you’ll learn to your role.
- Be part of a multi-functional team and develop your collaboration skills.
- Network with new colleagues within your team, and across the wider organisation.
- Gain complete oversight of the various functions of a modern organisation.
What we're looking for
We are looking for people with an inquisitive mind and a desire to learn. We’re not expecting prior industry experience, but we’ll want to see that you have the tools to develop quickly. These include:
- 2.1 Degree in any subject – we are open to all subject backgrounds.
- Analytical and problem-solving skills, with a high level of numeracy.
- Great communication skills, written and verbal.
- Committed to achieving goals.
- Adaptable and open to new ideas.
- Good IT skills including PowerPoint and Excel.
- Highly organised with the ability to prioritise effectively.
Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Your hard work will be rewarded when you join us.
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
Great news! We will let you know when a new job like this has been added!
Working for us
Here, your actions and ideas come to life in exciting and meaningful ways. Ours is a story of evolution, a journey we can go on together. Ours is a culture of trust and collaboration, genuinely caring about society and one another. At Legal & General, your story will be anything but familiar.
Read MoreOur businesses
There’s so much more to us than meets the eye. We’re insurers, investors, builders, city-regenerators and green technology champions. And whatever the future holds, our people’s knowledge, skill and passion will mean we’re placed to make a real difference to society.
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