Sales Support Consultant

If you have office experience, in a customer service, administration, or support role, then this challenging and varied opportunity shouldn’t be missed.

In this exciting role, you’ll actively support the growth and retention of Legal & General’s Group Protection (GP) business, by providing a comprehensive administration and support service to the distribution team.

This is a fantastic opportunity for you to join a friendly and welcoming team, that are highly collaborative. You’ll be working in a very niche, and highly valuable area of the business, where there is ample opportunity for you to develop new skills.

What you'll be doing:

• Assisting in delivering Group Protection distribution targets, by providing sales focused, professional and accurate service that leads to profitable growth
• Actively discussing, negotiating, capturing and analysing Intermediary requirements enabling the most appropriate route for both quotations and queries
• Actively developing strong relationships with key personnel within the Intermediary firms and proactively follow up quotes as agreed with the account manager, ensuring that all correspondence is logged on the Salesforce CRM system
• Daily use of Salesforce CRM system to record own activity and work alongside relevant account manager to use this information to identify opportunities
• Maintaining a high level of knowledge of products, trends and developments in Group Protection market and ensure appropriate feedback is communicated to ensure our position in the marketplace is maintained.
• Taking ownership of your own development in the role
• Assisting in the preparation of materials for and attend Roadshows where appropriate, to ensure customers have a clear understanding of L&G Products
• Ensuring Legislative, Revenue, Disclose and Regulatory requirements, which apply, to Group Protection are adhered to and that Legal & General’s standards and policies are upheld

Who we're looking for:

• Office-based experience in a customer service, administration, or support role
• Experience in a Sales role would be highly beneficially
• A high level of communication skills are essential. If you have experience in a telephone support role then this is desirable
• Experience of using Teams, Office 365, Outlook, Word & Excel
• Aim to pass CII GR1 exam within first 18 months

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance    
• At least 25 days holiday, plus public holidays
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart  

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.