Job Description
Would you like to provide vital Sales administration/support, in a FTSE 100 business?
If you have office experience, in a customer service, administration, or support role, then this challenging and varied opportunity shouldn’t be missed.
In this exciting role, you’ll actively support the growth and retention of Legal & General’s Group Protection (GP) business, by providing a comprehensive administration and support service to the distribution team.
This is a fantastic opportunity for you to join a friendly and welcoming team, that are highly collaborative. You’ll be working in a very niche, and highly valuable area of the business, where there is ample opportunity for you to develop new skills.
What you'll be doing:
- Assisting in delivering Group Protection distribution targets, by providing sales focused, professional and accurate service that leads to profitable growth.
- Actively discussing, negotiating, capturing and analysing Intermediary requirements enabling the most appropriate route for both quotations and queries.
- Actively developing strong relationships with key personnel within the Intermediary firms and proactively follow up quotes as agreed with the account manager, ensuring that all correspondence is logged on the Salesforce CRM system.
- Daily use of Salesforce CRM system to record own activity and work alongside relevant account manager to use this information to identify opportunities.
- Maintaining a high level of knowledge of products, trends and developments in Group Protection market and ensure appropriate feedback is communicated to ensure our position in the marketplace is maintained.
- Taking ownership of your own development in the role.
- Assisting in the preparation of materials for and attend Roadshows where appropriate, to ensure customers have a clear understanding of L&G Products.
- Ensuring Legislative, Revenue, Disclose and Regulatory requirements, which apply, to Group Protection are adhered to and that Legal & General’s standards and policies are upheld.
Qualifications
To be successful in this position, you’ll need to be highly organised and adaptable, and take on a variety of tasks. No day will be the same in this role as you provide support in different areas, so being comfortable in a changing fast paced environment is key. You’ll be working with lots of different people so your collaboration and communication skills will be very important.
Here’s some of the key experiences that we’d like to see:
- Office-based experience in a customer service, administration, or support role.
- If you’ve had experience in a Sales role then this would be highly beneficially.
- Previous success working in a dynamic environment, dealing with a variety of different tasks.
- A high level of communication skills are essential. If you have experience in a telephone support role then this is desirable.
- Attends and contributes to regular team meetings / calls.
- Able to manage time effectively.
- Able to display priority planning.
- Ability to use own initiative and be proactive.
- Experience of using Teams, Office 365, Outlook, Word & Excel.
- Develops good contacts internally and externally and negotiates effectively with them.
- Listens effectively.
- Daily use of phone for incoming and outgoing calls.
- Delivers messages clearly. (e-mail & phone)
- Acts in an appropriate manner.
- Aim to pass CII GR1 exam within first 18 months.
Additional Information
Benefits
When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.
If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.
You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.
About L&G
The brand with the brolly is choosing today to change tomorrow.
Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.
We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.
We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.
At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.
Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?
The brand with the brolly is choosing today to change tomorrow.
Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.
We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.
We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.
At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.
Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?
Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.
We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.
We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.
We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.
So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
