Sales Consultant

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centred ambitions.  

We’re recruiting for  Sales Consultants to join us. We’re offering a base salary of £22,500. In addition to this our excellent monthly bonus scheme* means you could earn up to an additional £800 per month on top of your base salary

Do you thrive when working towards targets? Are you motivated by the opportunity to earn monthly bonus? Are you looking for a hybrid role where you’ll work 3 days from home and 2 days in our Cardiff office? If so, come and join us!  

We are recruiting for Sales Consultants here in our Life Insurance team in Cardiff! We work on a shift basis 8.30am - 8pm Monday - Friday and 9-1 on Saturdays (1 in 3 rotation).  

What you'll be doing:

• You’ll be working in our Life Insurance Direct Sales team taking incoming calls from customers seeking life protection quotes. They come through to us via our policy review team or referrals from third party referrer (as part of their loan offering, the customer must have life insurance). 
• You’ll complete a full medical application via phone, covering health and lifestyle, hobbies, family history etc.  This will generate a life insurance quote- the objective is to turn that into a sale.   
• You’ll provide customers with a first-class experience during every interaction. 
• Offering support and feedback to other colleagues, contributing to a highly motivated, straightforward, and collaborative culture.  
• For our most vulnerable customers, you’ll ensure you consider their circumstances and needs and take additional steps to support them through their interactions with Legal & General. 

Who we're looking for:

• The skills below are really important to us. Rest be assured, we will show you the L&G way. You’ll be in our office based induction for a couple of weeks so, you’ll have the tools you need before you start helping our customers and clients. 
• People who love helping people! People who are straightforward, ambitious, authentic, collaborative, and purposeful. 
• Self-motivated and target driven people.  
• Strong communication skills and passion to support customers, whatever their personal circumstances.   
• Confident using a sales approach.
• Confident asking open questions in order to establish the customers needs.
• Confidence in using a desktop or laptop and experienced in using MS Office. 

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• *Monthly performance related bonus (discretionary and based on performance metrics) 
• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.  

We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued.  

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.  

We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. 

If you’re open to find out more, we'd love to hear from you.