Product Manager (Retail Annuity Products)

Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Achievement of the Retail Annuities product business and profit targets through the implementation of the product strategy and plans.

What you'll be doing:

• Regularly monitoring business volumes across all sales channels and product lines and analyse and report on key product KPIs at the Product Management Forum(s). Schedule and facilitate the Product Management Forum producing copies of minutes and agreed actions.
• Providing analysis and input to support the production of business cases for change. Support the delivery of product amends/new products to market and ensure that all developments are carried out in line with the Product Lifecycle Model ensuring the needs of customers in the target market are being met.
• Be responsible for ensuring that external sources of information regarding L&G Retail Annuity products are always correctly and positively represented. Review and provide product approval for new marketing literature and web content, customer communications, call centre frameworks and sales support material to ensure there is appropriate customer understanding and compliant selling.
• Maintaining knowledge of competitor activity, customer insight/segmentation and market intelligence. Analyse this information, highlighting trends and making recommendations which can feed into the product development strategy and used where necessary to highlight possible issues or opportunities.
• Supporting Distribution and Marketing in the promotion of Retail Annuity products with product, technical and market information which can be used to highlight the benefits of L&G’s products over our competitors and maximise opportunities for sales.
• Providing product knowledge support and market insight to the business. This will include acting as a consultant on projects, participating in workshops and being a member of project teams as required so that product expertise is assured.
• Responsible for maintaining personal technical and regulatory knowledge to ensure there is capability to support the manufacturing and maintenance of Retail Annuity products.
• Conforming to relevant regulation, legislation and codes of practice. This includes following Consumer Duty principles and working with other teams such as Operational & Conduct Risk, Technical & Regulatory, Legal and Group Tax.

Who we're looking for:

• No specific qualifications are required for the role. However, relevant industry qualifications would be beneficial.
• Knowledge of retail retirement products would be beneficial.
• Understanding of regulatory/legal requirements applicable to retail retirement products.
• Product Management experience would be beneficial, within either a direct or multi-channel environment. 
• A good general understanding of various distribution channels – direct and third party, advised and non-advised sales.
• Ability to analyse Management Information and report on Key Performance Indicators.
• Experience of working as part of a project.
• Ability to take the lead on initiatives and resolving issues by bringing together key stakeholders, leading discussions and owning/assigning future actions.

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.