Operational Resilience Manager
- London
- Full-time
- IT & Change
__jobinformationwidget.freetext.ExternalReference__
751_12940
This vacancy has now expired. Please see similar roles below...
Humanity is facing fundamental challenges, with the future of our planet hanging in the balance. As the principal investment arm of the Legal & General Group, our aim at Legal & General Capital is to generate long-term shareholder value, while helping build a better society. We seek opportunities to invest in sectors most in need of investment and innovation, such as residential housing, large-scale urban regeneration and future cities. We’re backing investment in infrastructure and clean energy, and in start-up businesses to drive innovation and growth across the UK. We’re building partnerships between the public sector and institutional investors to accelerate housing delivery, create jobs, support local businesses and transform communities. This helps to create new asset classes for Legal & General’s varied investment requirements, our partners and the wider marketplace.
We’re looking for an Operation Resilience Manager to join Legal & General Capital (LGC) in London!
You’ll play a key role in ensuring that LGC’s activities remain resilient. You’ll also oversee risk events and ensure they are resolved timely and effectively, minimising loss and increasing resilience as a result.
If you are looking for a role where you can shape our operational resilience strategy then this could be the ideal next move for you!
We will consider applications from all over the UK however there is an expectation to travel into our London office.
What you’ll be doing
- Leading LGC’s operational resilience (OR) activity, specifically reflecting Legal & General Group’s application of regulation via policy
- Implementing and managing OR links to Group (including associated system(s))
- Influencing Group policy related to OR and champion LGC’s position in this regard
- Promoting resiliency throughout the division, including embedding in associated processes (e.g. change)
- Owning the process and procedure for incident management in LGC (Bronze)
- Acting as the incident coordinator for any incidents that occur (includes providing out-of-hours connectivity/support as required)
- Liaising with Group (Silver and Gold) teams as appropriate to escalate and notify of incidents as they occur
- Working with Data and IT colleagues to identify digitisation enhancements to improve the effectiveness and efficiency of processes as relevant
What we’re looking for
- You’ll be well versed in operational resilience concepts and practices
- A good awareness of incident management
- Experience of working with colleagues across a variety of seniority levels and tailoring messaging to reflect the audience
- Perhaps you’re not currently a manager but you’re looking to make the step up into such a role?
- Financial Services/Asset Management experience would be a huge plus!
When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.
If you join us, you’ll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.
You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.
The brand with the brolly is choosing today to change tomorrow.
Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.
We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.
We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.
At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.
Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?
Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.
We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.
We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.
We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.
So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
Great news! We will let you know when a new job like this has been added!
Our businesses
There’s so much more to us than meets the eye. We’re insurers, investors, builders, city-regenerators and green technology champions. And whatever the future holds, our people’s knowledge, skill and passion will mean we’re placed to make a real difference to society.
Read MoreWorking for us
Here, your actions and ideas come to life in exciting and meaningful ways. Ours is a story of evolution, a journey we can go on together. Ours is a culture of trust and collaboration, genuinely caring about society and one another. At Legal & General, your story will be anything but familiar.
Read MoreSimilar roles
Salary
Location
Glasgow
Work Location Type
Hybrid
Business Unit
Legal & General Retirements Institutional
Job Family
Defined Benefits
Location
Glasgow
Full Time/Part Time
Full-time
Recruitment workflow
Core Hiring
Permanent/Fixed Term Contract
Permanent
Description
We’re looking for a Senior Onboarding Calculations Consultant to join our Award Winning PRT business.As a Senior Onboarding Calculations Consultant you will play a key role in supporting the transitio
Reference
6367b8d1-fe18-45e4-9186-f62a0bb96d71
Expiry Date
01/01/0001
Salary
Location
Brighton and Hove
Work Location Type
Hybrid
Business Unit
Legal & General Retail
Job Family
IT & Change
Location
Hove
Full Time/Part Time
Full-time
Recruitment workflow
Core Hiring
Permanent/Fixed Term Contract
Permanent
Description
Are you someone who enjoys turning data into insight, shaping plans that drive real business impact, and collaborating with teams across an organisation? We’re looking for a Business Planning Analyst
Reference
1d1dc754-e578-4a3a-bb4d-899fe133d081
Expiry Date
01/01/0001
Salary
Location
Cardiff
Work Location Type
Hybrid
Business Unit
Legal & General Group Functions
Job Family
HR
Location
Cardiff
Full Time/Part Time
Full-time
Recruitment workflow
Future Talent Hiring
Permanent/Fixed Term Contract
Permanent
Description
Are you looking for an exciting opportunity to earn while you learn?The HR Programme has been designed to help you reach your full potential. You will develop your skill set, gain valuable hands-on e
Reference
6512d966-a2ee-46fa-9366-ed5cf88b6f8f
Expiry Date
01/01/0001
Our latest posts
Teaser
Customer Service & SalesContent Type
BlogPublish date
03/23/2026
Summary
A claims assessor job isn’t about ticking boxes or moving paperwork from one system to another. It’s about judgement. It’s about responsibility. And most importantly, it’s about people. At L&G, o
Teaser
Future TalentContent Type
BlogPublish date
02/04/2026
Summary
Every apprentice arrives at L&G with different expectations and ambitions, but many describe a similar experience once they join. From day one, they’re putting theory into practice, building confi
by
Karen Maynard
Teaser
Finance & ActuaryContent Type
BlogPublish date
02/02/2026
Summary
Data Analysts are in high demand, but not all roles are created equal. If you want your work to have real impact, influencing business strategy, shaping financial decisions, and helping people
Teaser
GeneralContent Type
BlogPublish date
02/02/2026
Summary
At Legal & General (L&G), our Edinburgh office is where talented teams come together to combine data, insight, and purpose. Edinburgh is more than a workplace; it’s a city of ideas, history, a
Teaser
GeneralContent Type
BlogPublish date
02/02/2026
Summary
Looking for a career that offers more than just a commute? Brighton and Hove brings together coastal living, a vibrant community, and exciting professional opportunities, and it’s where many peop
Teaser
InvestmentsContent Type
BlogPublish date
12/17/2025
Summary
At L&G, risk management jobs put you at the centre of decision-making, giving you the chance to work on real-world challenges in operational risk, compliance, financial crime, and governance. Wh
Teaser
Technology, Digital & DataContent Type
BlogPublish date
12/17/2025
Summary
Technology is at the heart of innovation, and at L&G, our IT teams are shaping the future of financial services. From creating scalable systems to turning complex data into strategic insights, I
Teaser
GeneralContent Type
BlogPublish date
12/17/2025
Summary
Client relationship management jobs at L&G go far beyond maintaining contact lists or checking in on accounts. These roles put you at the centre of complex client portfolios, fast-moving markets, a
Teaser
InvestmentsContent Type
BlogPublish date
11/25/2025
Summary
In the world of private markets careers, every day offers the chance to make a tangible difference. At Legal & General (L&G), purpose sits at the heart of everything we do, from managing investm
Teaser
GeneralContent Type
BlogPublish date
11/05/2025
Summary
Dublin is a city that blends innovation, energy, and opportunity, a place where ambitious professionals thrive. At Legal & General (L&G), our Dublin office is at the heart of a dynamic financia