Operational Resilience Manager

Humanity is facing fundamental challenges, with the future of our planet hanging in the balance. As the principal investment arm of the Legal & General Group, our aim at Legal & General Capital is to generate long-term shareholder value, while helping build a better society. We seek opportunities to invest in sectors most in need of investment and innovation, such as residential housing, large-scale urban regeneration and future cities. We’re backing investment in infrastructure and clean energy, and in start-up businesses to drive innovation and growth across the UK. We’re building partnerships between the public sector and institutional investors to accelerate housing delivery, create jobs, support local businesses and transform communities. This helps to create new asset classes for Legal & General’s varied investment requirements, our partners and the wider marketplace.

We’re looking for an Operation Resilience Manager to join Legal & General Capital (LGC) in London!

You’ll play a key role in ensuring that LGC’s activities remain resilient. You’ll also oversee risk events and ensure they are resolved timely and effectively, minimising loss and increasing resilience as a result.

If you are looking for a role where you can shape our operational resilience strategy then this could be the ideal next move for you!

We will consider applications from all over the UK however there is an expectation to travel into our London office.

What you’ll be doing

• Leading LGC’s operational resilience (OR) activity, specifically reflecting Legal & General Group’s application of regulation via policy
• Implementing and managing OR links to Group (including associated system(s))
• Influencing Group policy related to OR and champion LGC’s position in this regard
• Promoting resiliency throughout the division, including embedding in associated processes (e.g. change)
• Owning the process and procedure for incident management in LGC (Bronze)
• Acting as the incident coordinator for any incidents that occur (includes providing out-of-hours connectivity/support as required)
• Liaising with Group (Silver and Gold) teams as appropriate to escalate and notify of incidents as they occur
• Working with Data and IT colleagues to identify digitisation enhancements to improve the effectiveness and efficiency of processes as relevant

What we’re looking for

• You’ll be well versed in operational resilience concepts and practices
• A good awareness of incident management
• Experience of working with colleagues across a variety of seniority levels and tailoring messaging to reflect the audience
• Perhaps you’re not currently a manager but you’re looking to make the step up into such a role?
• Financial Services/Asset Management experience would be a huge plus!

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.