Mortgage Underwriter (12 months FTC)

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centred ambitions.  

We’re recruiting for an Equity Release Mortgage Underwriter to join us. We’re offering a competitive base salary. You will provide and deliver resolution on medium to high risk or complex cases received by the underwriting team, in line with Group Service Levels, whilst adhering to strict audit and underwriting guidelines and criteria.   

What you'll be doing:

• Fully understanding of the Underwriting process and its controls ensuring all activity is compliant, ensuring the delivery of a high level of technical underwriting
• Assessing and processing applications where case is within mandate ensuring acceptability of risk and liability, then authorise as per Legal & General Home Finance (LGHF) guidelines escalating to Underwriting Manager/Technical Manager for more complex cases or queries
• Interacting with customers by telephone, e-mail and letter in order to gather information required to process and assess applications
• Applying knowledge to mentor and coach others, providing advice, guidance and technical input in order to improve understanding and job related skills
• Delivering a high standard of customer service and monitoring the standard exhibited by Junior Underwriters and Underwriting Administrators, highlighting areas for improvement to the Underwriting Manager
• Analysing underwriting data to identify trends and produce necessary reports or findings, including statistical information where appropriate in relation to underwriting activity and bring to the Underwriting management and team’s attention for review

Who we're looking for:

• Experience as a Mortgage Underwriter 
• Previous experience underwriting Equity Release, Residential or Buy to let cases 
• Minimum of GCSE English and Mathematics or equivalent
• Understanding of Anti Money Laundering (AML), ‘Treating Customers Fairly’ (TCF), Data Protection requirements
• Strong verbal and written skills and attention to detail
• Computer literate in Microsoft

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.