Lead Planning Analyst (Cardiff)

Here at Legal & General Retail, we are now recruiting a brand new permanent role for a Lead Planning Analyst, specifically within workplace under Retail Protection due to increased demand of workload across the business. 

As part of the Lead Planning Analyst role, your accountabilities will be as follows;

• Ascertaining medium to long term capacity requirements of the business and interpreting these into meaningful business plans to support our stakeholders in decision the making process
• Building and administering capacity models from 8 weeks to 5 years.
• Producing MI reports as well as analysing and interpreting data for stakeholders and presenting this back to obtain buy in based on proposals. 
• FTE tracking and data accuracy across Planning, Finance and HR
• Actively participating in the achievement of the Operational Planning mission statement: ‘Foster an efficient environment where engaged people deliver superior service

What we are looking for in you....

• Previous capacity Planning experience within medium to long-term planning (to be specific)
• Stakeholder management experience at "Head of Department" level and above
• The ability to show flexibility in approach with regards to communication specifically showing the ability to frame things differently to broad audience 
• Excellent presentation skills 
• Technical knowledge of data and long term capacity planning  
• Knowledge of forecasting techniques - Ability to 'manual' forecast (using advanced excel and Erlang models); the ability to model forecasts derived from historic data and statistics generated from disparate operating platforms (WFM, ACD, CRM etc) 

Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.  

We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued.  

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.  

We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. 

If you’re open to find out more, we'd love to hear from you.