HR Business Change Manager

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best. 

Joining us means helping to improve the lives of our customers and contributing to the success of the business every day.

Are you a strategic thinker with a passion for driving organisational change? We are seeking a dedicated and experienced Business Change Manager to join our HR team. In this exciting new role you will lead People Change initiatives within the HR Change portfolio, playing a crucial role in ensuring employees are engaged and considered during business change projects. This role will be responsible for developing and implementing change management strategies to maximise employee adoption and improve employee experience, working alongside project teams, HR, IT, and business leads.

What you’ll be doing:

• Developing comprehensive change management strategies to support project goals and empower employees to adapt to technological advancements and process transformations
• Leading and coordinating the implementation of change management activities across the Group to ensure smooth transitions into Business as Usual (BAU)
• Actively engaging with employees to understand their concerns and needs, fostering a supportive environment and mitigating resistance to change
• Designing and managing clear and consistent communication about the change process, its benefits, and its impact on employees
• Creating and delivering training sessions and guides to help employees and support teams adapt to new systems and processes
• Continuously monitoring the impact of changes on employees and making adjustments to minimise disruptions
• Collecting feedback from employees to support continual improvement of the change management process
• Creating roadmaps, activities, and collateral to ensure business readiness for change, including user guides, demos, workshops, and briefing articles

Who we’re looking for:

• Expertise in business change programmes and HR practices, processes, and improvement methods
• Experience in owning and leading change communications and engagement, delivering business readiness communications and plans
• Excellent written and verbal communication skills, with the ability to share information and discuss operational analysis with colleagues at all levels
• High-level attention to detail, with the ability to organise, prioritise, and manage multiple tasks within set deadlines across multiple locations
• Ability to handle sensitive and confidential information with discretion
• Proven experience in change leadership and transformational business process change programmes
• Strong stakeholder management skills, with significant experience collaborating with colleagues across divisions and projects
• Proficiency in running and delivering change and communications training, and producing training guides and packs

Join us and be a key player in driving successful change initiatives within our HR team. Apply now to make a meaningful impact on our organisation's transformation journey!

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.