Head of IT Operational Resilience

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes.  It’s up to us in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we’re helping to improve our customers’ lives, and contributing to the success of the business every day.

Legal and General’s Group function are looking to hire a new Head of IT Operational Resilience to manage an existing team through the design, implementation, running and maintenance of solutions that enable the business to be safe, resilient, and recoverable both in the immediate and future terms in the context of service.

This position would see you responsible for core functions which include: driving the resilience we need into our solution so that we can survive incidents and minimise impact, protecting and recovering our core products and services in the event of a cyber-attack, delivering recoverable options and a solution of last resort, and building solutions that enable us to recover in the event of a disaster including but not limited to cyber-attack, natural disaster, catastrophic failure, or malicious attack.

What you'll be doing:

• Service Design – creating and implementing service protection models and roadmaps that deliver the appropriate solutions to the business
• Governance – designing a framework of governance for solution decisions across the group or via existing governance boards
• Community – building a strong community for collaboration across the Group, building best practice and capability within the protection space to ensure this is part of L&G’s DNA
• Strategic Analysis, Advice and Innovation - supporting innovation, advising on strategic IT decisions, technology choices and the assessment of investment cases for technology to ensure these take account
• People Development - developing and enhancing the talent profile for IT service and operations.  Ensuring appropriate resourcing plans so that relevant organisational and people capability and succession plans are in place and managed efficiently and building new capabilities in new technologies
• People Leadership - taking the lead in all matters with regard to the management of employees and third parties ensuring that management discretion is used in a consistent manner and that the area follows the Group’s policies and procedures including the Partnership Agreement to maximise business performance

• In order to succeed in this role, you will have a strong IT Service design and architecture background including Digital, with in-depth understanding of associated technologies
• You are an ITIL practitioner
• Disaster management and recovery methodologies and knowledge of service design tools and practices are key for this role
• You're confident managing direct, matrixed and commercial resources as well as internal business partners and supplier relationships at a senior level in a global business
• Broad experience across IT systems and products with a deep technical operations background.
• You're comfortable making complex technical decisions and working with large scale IT outsourcing
• Experience with design of disaster recovery and cyber-attack strategies and runbooks
• Designing and running, simulation events with participation from all business levels up to and including c-series
• Proven leadership ability is very important, with an emphasis on collaboration and the ability to drive direction

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.