JUMP TO CONTENT

Head of DC Client Projects

  1. London
  2. Full-time
  3. Sales

__jobinformationwidget.freetext.ExternalReference__

2201_14947

This vacancy has now expired. Please see similar roles below...


Company Description

Legal & General is one of Europe’s largest asset managers, providing clients and partners with complex, responsible investment solutions, across public and private markets. As a global investor, we are present where our clients most need us – from Hong Kong and Singapore, to Chicago and major European financial hubs.

Created by combining our investment management (LGIM) and asset origination (LGC) capabilities, our Asset Management division works with our Institutional Retirement and Retail divisions to benefit our clients and customers – which include individual savers, pension scheme members and global institutions – and deliver enhanced shareholder returns.

Joining us means becoming part of a market-leading team, with capabilities across the full spectrum of asset classes, with an enduring commitment to responsible investment and creating long-term, sustainable value for our clients and partners.


Job Description

We’re recruiting for a Head of DC Client Projects to join our award winning DC team. In this role you will personally develop and direct the end-to-end implementation of complex DC Workplace pension schemes for both new and existing clients. Having responsibility for setting the foundation for LGIM’s long term partnerships with each of these organisations. Successfully on-boarding these clients by taking personal responsibility for all aspects of each programme and in doing so ensuring LGIM meets its stated targets and objectives in terms of DC contribution flows and assets under management.

You will also provide leadership to a team of direct reports as required. The client programmes managed in this role are critical to the ongoing success of the DC Pension business.

What you'll be doing:

  • Working closely with Distribution, LGIM and Workplace teams (Operations, Investment Services, Product), ensuring a clear and robust process applies to the implementation of new schemes and controlled changes to existing schemes, achieved in a way that considers the fair treatment of all customers
  • Providing oversight with implementation teams and project managers to provide our clients, appropriate documentation demonstrating how the pension scheme on-boarding or change process is being directed. Tailoring the project documentation to the needs and expectations of the client given the complexity of the project or programme
  • Ensuring full and regular update communications are provided to all senior stakeholders involved with the project or programme, both externally and internally. Making sure that that all roles, responsibilities and timescales for each implementation programme are widely understood, this will require engaging and developing relationships with board directors of FTSE50 organisations and their direct reports
  • Working as part of the senior team within DC Pensions, presenting our strategic client implementation credentials to maximise strategic and complex new business opportunities at tender, beauty parade and site visit stages
  • Collaborating closely with colleagues across Workplace DC and the wider Asset Management business in developing and evolving the framework for complex client implementation and asset transfer programmes, sharing best practice with implementation colleagues in order to aid their own development
  • Directing the implementation team to keep divisional management information (MI) up-to-date on a weekly basis with strategic client scheme potential, including expected number of lives, projected APE and evolving timeline. Ensuring that each complex implementation programme is managed such that it meets its full expected potential
  • Undertaking a Post Implementation Review for each implementation programme, arranging a meeting with senior stakeholders and intermediaries. Demonstrating that the role of the nominated Senior Client Director is fully understood and that that individual has been involved during the implementation programme. Sharing best practice with colleagues and provide case study material and input in all cases 
  • Maintaining an excellent knowledge of LGIM DC Pensions products, propositions and processes, keeping abreast of developments across LGIM, of relevant market activity and of legislative developments in order to be able to review and direct change to the approach to implementations and asset transfers. Taking the lead of DC Distribution on propositional and product developments, displaying flexibility to adapt to new demands as they arise. Discussing these with senior external stakeholders on behalf of LGIM as required and demonstrating an understanding of the impacts on the strategic client and their objectives

Qualifications

Who we're looking for:

  • Detailed experience and knowledge of workplace pension product and proposition solution design, taking into account client needs

  • Commercial awareness of DC market dynamics, regulation and the competitive landscape

  • Demonstrable track record of leading the successful implementation of complex programmes for strategic clients

  • Proven experience of providing leadership to a team of direct reports 

  • Strong programme/project management experience is required

  • Proven track record of successful engagement with very senior client and intermediary stakeholders

  • Excellent communication skills, including the ability to negotiate at a senior level, both internally and externally and to successfully chair meetings with senior stakeholder's present

  • Excellent presentation skills including the ability to articulate and covey our proposition and implementation concepts to a board director audience in a clear and compelling manner

  • Professional qualifications in relation to the role are desirable for example PMI or Certificate in Financial Planning and Prince2 or another project management accreditation is desirable

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

  • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
  • Generous pension contribution  
  • Life assurance   
  • Private medical insurance (permanent employees only) 
  • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
  • Competitive family leave 
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
  • There are the many discounts we offer – both for our own products and at a range of high street stores and online   
  • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart 

Additional Information

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.

Great news! We will let you know when a new job like this has been added!

VideoUrl

https://youtu.be/8ZYGBwImH08

Similar roles

List #1

Our latest posts

pension professionals presenting a deck
Pension careers at L&G: Opportunities in Institutional Retirement

Teaser

Investments

Content Type

Blog

Publish date

12/19/2024

Summary

What is a career in pensions?  A career in pensions at Legal & General offers the opportunity to play a pivotal role in securing the financial futures of individuals and businesses alike, encomp

Teaser

A career in pensions at Legal & General offers the opportunity to play a pivotal role in securing the financial futures of individuals and businesses alike. Learn more.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

underwriting professionals in a meeting
Why underwriting with L&G in Hove could be the career move for you

Teaser

Investments

Content Type

Blog

Publish date

12/19/2024

Summary

Looking for a career that challenges you, rewards your skills, and sets you up for long-term success? Underwriting with Legal & General in Hove could be the opportunity you’ve been searching for

Teaser

Based in the vibrant coastal town of Hove, our underwriting teams combine professional growth with the kind of work-life balance that’s hard to find elsewhere.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

three professional women sitting on a bench and smiling - finance careers london
Why now is the time to bring your finance career to London with L&G

Teaser

Finance & Actuary

Content Type

Blog

Publish date

12/19/2024

Summary

The finance industry has evolved significantly, embracing new technologies, data-driven decision-making, and a greater focus on sustainability and responsible investment, creating exciting oppor

Teaser

With our inclusive and collaborative culture, L&G is a great place to build a rewarding finance career. Explore our career opportunities in London today.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

underwriting professionals smiling in a common area at the office
Drive change in underwriting: senior roles at Legal & General in Cardiff

Teaser

Investments

Content Type

Blog

Publish date

12/19/2024

Summary

At Legal & General, we’ve been a leading name in the insurance industry for decades, helping millions of people secure their financial future.  With a strong presence in Cardiff, we’re proud to

Teaser

At L&G, we are looking for senior underwriting professionals who drive the success of our business.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

employees from the IT and change department
Careers in IT and Change at Legal &General

Teaser

Technology, Digital & Data

Content Type

Blog

Publish date

12/06/2024

Summary

What is a career in IT and Change?  A career in IT and Change is all about driving innovation and transformation within businesses by leveraging technology to improve processes and systems.  At L

Teaser

A career in IT and Change is all about driving innovation and transformation.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

defined contribution person sitting at desk with laptop smiling
How to progress your career in Defined Contribution

Teaser

Investments

Content Type

Blog

Publish date

11/07/2024

Summary

At Legal & General, we understand that the Defined Contribution (DC) industry is evolving rapidly, and so are the opportunities within it.  For mid to senior-level professionals, progressing to

Teaser

Advancing your career in Defined Contribution offers immense potential to make a meaningful impact on the financial futures of countless individuals.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

image of Legal and General interns
4 compelling reasons to kickstart your career with an Internship at Legal & General

Teaser

Future Talent

Content Type

Blog

Publish date

11/01/2024

Summary

Internships are a pivotal moment in a student’s career, providing a chance to step into the professional world, gain hands-on experience, and discover potential career paths.  At Legal & Gen

Teaser

Hear from some of L&G’s interns as they reflect on their experiences.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

underwriter having a cup of tea and smiling
The evolving landscape of underwriting careers: insights for mid to senior-level professionals

Teaser

Customer Service & Sales

Content Type

Blog

Publish date

11/01/2024

Summary

As the world of finance continues to transform, so too does the role of underwriters. At Legal & General, we understand that the underwriting profession has evolved far beyond traditional risk a

Teaser

Join us as we explore how the landscape of underwriting is changing and what it means for experienced professionals aiming to stay ahead in this evolving field.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

image of customer service rep on phone sitting at computer
Careers in Retail at Legal and General

Teaser

Customer Service & Sales

Content Type

Blog

Publish date

11/01/2024

Summary

What is a career in retail?  A career in retail at Legal & General offers a unique opportunity to shape brighter financial futures for millions of people.  Whether it’s through supporting retire

Teaser

A career in retail at Legal & General offers a unique opportunity to shape brighter financial futures for millions of people. Learn how.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

image of hafsah
Hafsah’s journey through L&G’s finance graduate scheme

Teaser

Future Talent

Content Type

Blog

Publish date

10/14/2024

Summary

At Legal & General, we’re passionate about nurturing talent and empowering the next generation of finance professionals.  We recently caught up with Hafsah, one of our Finance Graduate Programme

Teaser

We recently caught up with Hafsah, one of our Finance Graduate Programme participants, who just completed her first year with us.

Read more

by

Enrique Rodriguez

by

Enrique Rodriguez

View all

Job search

What we do?

There’s so much more to us than meets the eye. We’re insurers, investors, builders, city-regenerators and green technology champions.

And whatever the future holds, our people’s knowledge, skill and passion will mean we’re placed to make a real difference to society.

Click here to join us
Search for jobs