Head of Business Management

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best. 

Joining us means helping to improve the lives of our customers and contributing to the success of the business every day.

Are you a strategic leader with a passion for operational excellence and innovation? Do you thrive in a fast-paced environment where you can influence change and drive performance? We’re looking for a Head of Business Management to join our Group Functions IT (GFIT) team – a central function that plays a critical role in shaping the future of our technology operations.

In this high-impact role, you’ll be at the heart of our IT leadership team, responsible for delivering best-in-class business operations, financial performance, and workforce planning. You’ll work closely with senior stakeholders across the organisation to align our IT strategy with business goals, while leading a talented team and championing continuous improvement.

What you’ll be doing:

• Leading cross-functional initiatives and championing operational improvements across Group Functions IT
• Managing financial planning, budgeting, forecasting and cost optimisation activities
• Shaping and delivering the annual operating plan aligned with strategic priorities
• Overseeing workforce planning, recruitment strategy and resource management
• Driving innovation and continuous improvement to enhance user experience and efficiency
• Owning and evolving the internal and external communication strategy
• Collaborating with senior stakeholders to align on strategic goals and service delivery
• Supporting and developing a high-performing Business Management team

Who we’re looking for:

• Demonstrable experience in financial and operational management within an IT environment
• Strong leadership skills with a track record of managing high-performing teams
• Proven ability to analyse, interpret data and present management information to influence and engage senior stakeholders through the analysis of d across complex organisations
• Experience in workforce planning and resource management in Agile and Waterfall settings
• A strategic thinker with a passion for continuous improvement and innovation
• Lean Six Sigma experience 
• Knowledge of IT governance, supplier management and performance metrics
• Familiarity with automation, AI and Microsoft 365 tools (desirable)

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
Generous pension contribution                                                                                                                                     A company car allowance
Life assurance 
Healthcare Plan (permanent employees only) 
At least 30 days holiday, plus public holidays. There’s also the option to buy and sell holiday 
Competitive family leave 
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only) 
There are the many discounts we offer – both for our own products and at a range of high street stores and online 
In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart 

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At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.