Employee Relations Advisor – 12 Month FTC
- Cardiff
- Full-time
- HR
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2709_15857
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Legal & General is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, aiming to build a better society for the long term by investing our customers’ money in things that make life better for everyone and create value for our shareholders.
Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best.
Joining us means helping to improve the lives of our customers and contributing to the success of the business every day.
We’re recruiting for a Employee Relations Advisor to join us on a 12 Month Secondment. We’re offering a competitive base salary and good benefits package.
What you'll be doing:
- Engaging with customer queries to provide expert advice and support on our people policies
- Maintaining precise records in the MyHR system and escalating complex Employee Relations matters when necessary
- Developing team processes using insights from ER cases to enhance service quality
- Organising and prioritising tasks to meet high standards and service level agreements
- Identifying and escalating root cause analyses to reduce errors and promote positive working practices
- Empowering key stakeholders through clear explanations, feedback, and coaching on core HR procedures
- Participating in continuous improvement and development initiatives within the Employee Relations team
- Protecting our organisation’s reputation by fostering positive relationships between HR, UNITE, and the business
Who we're looking for:
- Qualified with CIPD Level 3 or equivalent demonstrable experience
- Knowledgeable in employment legislation, HR policies, and procedures
- Skilled at building and maintaining positive relationships with key stakeholders, managers, and HR colleagues
- Aware of the organisation’s challenges and opportunities within the HR context
- Organised with excellent attention to detail
- Communicative with the ability to clearly explain HR processes, procedures, and risks
- Accurate in completing basic calculations (e.g., company sick pay)
- Analytical in identifying, interpreting, and analysing key ER case information to provide suitable solutions
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Private medical insurance (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.
If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.
If you’re open to find out more, we'd love to hear from you.
Great news! We will let you know when a new job like this has been added!
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