Director of Delivery and Aftercare

Do you share our passion for creating a safe, secure, and affordable place for everyone to call home? That's exactly what we're working towards at Affordable Homes. With a fast-growing pipeline, we collaborate with well-known developers, housing associations and public sector bodies across the country to drive new investment into the affordable housing sector.

As part of the wider Legal & General Group, our heritage goes back over 180 years, with a solid reputation as one of the leading financial services groups. We are pioneering institutional investment into the housing sector, whilst providing excellent service and quality homes.

Focusing primarily on the Shared Ownership and affordable rent markets, we strive to be the UK’s leading private affordable housing provider, known for excellent service and quality homes.

We’re recruiting for a Director of Delivery and Aftercare to join our Affordbale Homes business. 

The appointee will report to the Director of Development & Partnerships and will assume a leadership position in overseeing construction and quality management across all Development sites. Additionally, the role entails a commitment to continuous improvement, sharing best practices to guarantee that projects are navigated through the development process in an efficient and effective manner. The appointee will also spearhead construction-related Safety, Health, and Environmental issues, which encompasses the creation and upkeep of the company's Health & Safety Plan and ensuring that delivery teams fully comply with Health & Safety regulations.

What you'll be doing:

• Ensure accountability for the successful delivery of all affordable housing schemes, from the exchange of contracts through to practical completion and the Aftercare period
• Pro-actively manage the direct reports to ensure all schemes are delivered to consistently high standards of safety, cost, programme and quality. Benchmark these standards and implement continuous improvement
• In collaboration with the Head of Pre-Construction, ensure that effective contracting arrangements are established for each project, aligning with the necessary approvals and business risk parameters. Provide expertise to support negotiations on all construction contracts
• In collaboration with the Head of Pre-Construction and the Head of Delivery, I offer expertise in the selection and oversight of all sanctioned project consultants and contractors. I consistently evaluate the performance of contractors, consultants, and the Employer's Agent or Clerk of Works (CoW), ensuring that best practices are maintained and continuous improvement is realized throughout the company
• Lead the Delivery and Aftercare team to provide assistance to Head of Pre Construction, Development & Commercial Managers/Development Managers in the delivery of projects
• The role involves overseeing Aftercare, managing defects, and establishing a transparent protocol for the deduction of retention funds throughout the programme. It is essential to collaborate closely with the Customer Care and Complaints Management Team to ensure that defects are promptly addressed to the customer's satisfaction
• Maintain the master plan of all project risk registers throughout the project lifecycle, ensuring the team regularly review and update these as risks change. Report on key risks across the programme to the Business Committee
• Manage and monitor the monthly reforecasting of programmes, payments and variations for all schemes that the role holder is accountable for
   

Who we're looking for:

• A proven track record as a Head of Construction and/or Delivery or Project Management leading multiple projects across a wide area
• Solid record of the successful delivery of multiple housing development schemes across multiple sites
• Maintaining trustworthy relationships with contractors, house builders and potential future partners and clients
• Experience in leading large teams
• Extensive experience in contract negotiation and management.
• Knowledge of construction in the residential housing sector
• Acting efficiently and productively within defined decision-making processes
• Financial and programme management of multiple housing schemes

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• 10% Car Allowance 
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart  

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.