Digital Processing Agent

Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers. 

Recruiter: Alison Evans  -  alison.evans@landg.com Closing Date: 31.03.2025

We are hiring a Digital Valuation Team Agent to join us on a hybrid basis in our office in Barnsley. 

You will work 37.5 hours, Monday - Friday and earn a base salary of up to £26,000 dependant on experience. 

As a Digital Valuation Team Agent you will play a crucial role in shaping the outcome of valuations from lenders using various methods such as Automated Valuation Models (AVM), Desktop Valuations (DV), and Physical Inspections. You will be part of the development and processing of the Property Decision Engine.  

What you'll be doing:

• Complete the digital valuation service using excellent communication skills to achieve client service expectations
• Understand property specifications to identify properties that are suitable for this type of valuation, working closely with Legal & General Surveying Services’ employed Surveyors to ensure correct assessments are made
• To include managing Management Information (MI) systems
• Using booking technology and systems, plan and organise Legal & General Surveying Services’ employed Surveyors to maximise utilisation and efficiency
• Provide guidance on client specifications and requirements where necessary
• Actively engage in your own development program and to manage stakeholders across related businesses to ensure their continuing support
• Continually analyse performance and operational Key Performance Indicators to inform continuous improvement of the process journeys and ensure daily business performance is on track and managed
• Completing Buy-to-Let (BTL) portfolio rental and capital assessments.  Where qualified, handle approvals and high-value authorisations

Who we're looking for:

•  AssocRICS (highly preferred)
•  Strong analytical skills, attention to detail, and proficiency in data analysis
•  Previous experience in valuation, real estate, or financial services is preferred
•  Ability to work independently and as part of a team, excellent communication skills, and a proactive approach to problem-solving

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.