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DC Client Implementation Consultant

  1. London
  2. Full-time
  3. Client Relationship Management

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580_04464


Company Description

We are Legal & General Investment Management (LGIM), the asset-management arm of Legal & General Group. Our purpose is to create a better future through responsible investing. We strive to achieve this through a strong sense of partnership with our clients, working together to achieve positive long-term outcomes. We draw on industry-leading expertise to innovate constantly across public and private assets, index and active strategies. And we are a responsible investor, rising to the challenges of a rapidly changing world. 

We are truly international, present where our clients need us. Our teams around the world are highly dedicated, professional and collaborative and we draw strength from our diversity of talent. We are clear on what we stand for and our commitment to inclusivity anchors our behaviours. 


Job Description

We are recruiting for a DC Implementation Manager to join us on a 12 month contract, supporting the growth and retention of LGIM’s Corporate business by providing a comprehensive service to the Client Implementation Team, Client Relationship Teams and agreed clients using effective project management methodology, organisation and communication approaches.

What you'll be doing:

  • Supporting the production of appropriate documentation demonstrating how the project is being managed, leading on this for agreed clients. Supporting the relevant teams by arranging project meetings, preparing agendas, facilitating and documenting actions. 
  • Supporting and leading workstreams in the process for transfer business, providing support for clients to be able to move assets into LGIM, this includes all DC workplace products as required
  • Working closely in support of other DC Pensions Distribution team colleagues where required to assist in maximising new business opportunities at tender, beauty parade and site visit stages with the production of opportunity specific project documentation and supporting beauty parades and site visits as agreed.
  • Working closely with DC Workplace Operations, Communication, and Change colleagues, supporting and overseeing as required all aspects of the project process, supporting and leading on work streams where required.
  • Supporting effective communication with all parties involved with the project – both external and those internal to LGIM and ensuring roles and accountabilities are understood.
  • Reviewing the project plans, transition process maps and other relevant project management templates so that they are developed and maintained, improving quality and efficiency. This may necessitate the supporting and maintenance of both internal and external facing project plans.
  • Holding Post Implementation Reviews with agreed clients, ensuring feedback is collated and shared appropriately for use on improving the approach and relevant testimonial use. Facilitating lessons learnt sessions with all parties involved as required.
  • Maintaining a good knowledge of LGIM DC Pensions proposition and processes, and keeping abreast of relevant market activity and legislative developments in order to be able to support relevant topics in an informed manner during Implementations ensuring Treating Customer fairly.

Qualifications

Who we're looking for:

  • Demonstrable communication skills, the ability to articulate and convey information in a clear and compelling manner in writing and in person.
  • Excellent Microsoft Office Skills.
  • Experience in Pensions (DB or DC) is desirable but non-essential
  • Confident, willing to take initiative and a team player.
  • Ability to build good working relationships with professionals across the business, internally and externally.
  • Highly organised. Able to deal with multiple tasks at the same time.
  • Excellent attention to detail and focusses on improving business performance through exceptional content.
  • Experience and knowledge of workplace pension product solutions and marketplace would be good but not essential. 

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

  • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
  • Generous pension contribution  
  • Life assurance   
  • Private medical insurance (permanent employees only) 
  • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
  • Competitive family leave 
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
  • There are the many discounts we offer – both for our own products and at a range of high street stores and online   
  • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart 

Additional Information

Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.  

We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued.  

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.  

We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. 

If you’re open to find out more, we'd love to hear from you.

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