Data Operations Manager

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

As the Data Operations Manager at Legal & General Affordable Homes, you will play a crucial role in overseeing our data transformation initiatives. This position requires a strategic approach to data management and a commitment to driving organisational efficiency through data-driven solutions.

Key responsibilities include:

1. Designing and implementing robust data controls to ensure the highest standards of data quality across the organisation
2. Managing and optimising our Salesforce CRM system, leveraging its capabilities to enhance data management and operational efficiency
3. Developing and maintaining comprehensive data governance frameworks to ensure compliance and data integrity
4. Leading multiple high-priority projects simultaneously, collaborating with a diverse, high-performing team to achieve organisational objectives
5. Serving as a liaison between subject matter experts and business stakeholders, effectively translating complex data concepts into accessible, actionable insights
6. Developing innovative solutions to address organisational challenges, utilising benchmarking methodologies, professional networking, and strategic idea sharing across departments

This role demands a thorough understanding of data management principles and the ability to apply them in a fast-paced, evolving business environment. The successful candidate will be instrumental in shaping our data strategy and driving our organisation forward in the digital age.

Ready to join our fantastic team? Here's what we're looking for in our future Data Operations Manager

• Extensive experience in data quality and controls, with a proven ability to design and implement robust data controls, structures, quality metrics, and advanced statistics and data visualisation techniques.

• Proficiency in major CRM technology solutions, with Salesforce experience being essential for this role.

• A comprehensive background blending operations experience (potentially including operational risk) with substantial exposure to data governance basics and practices.

• In-depth knowledge of data structures, data marts, business intelligence systems, and data quality and governance capabilities.

• Familiarity with data management technologies, including data catalogues and data quality management systems, as well as enterprise and Cloud technologies, is highly advantageous.

• Thorough understanding of core business functions and associated data roles and responsibilities (owner, steward, custodian, consumer) to ensure compliance with stringent data quality and control requirements.

• Exceptional communication skills, encompassing verbal, written, and energetic listening abilities, coupled with strong inter-personal and influencing capabilities. The ability to effectively bridge the gap between subject matter experts and business stakeholders through clear, concise, and user-friendly language is crucial.

• Demonstrated passion and a curious mind for developing innovative solutions to complex organisational challenges, utilising benchmarking methodologies, professional networking, and the strategic sharing of creative ideas and empirical data across organisational boundaries.

So, if you're ready to embark on a wild data adventure with Legal & General Affordable Homes, apply now! 

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.