Customer Data Analyst
- Hove
- Full-time
- IT & Change
__jobinformationwidget.freetext.ExternalReference__
912_06262
This vacancy has now expired. Please see similar roles below...
Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centred ambitions.
Legal and General Retail’s Customer Analytics Team are currently looking to hire a Customer Data Analyst to support on leveraging advanced analytical and data science techniques to improve marketing and customer conversion activities.
This role would see you work within a small team as part of a wider analytics function, performing regression modelling among other statistical models to improve customer lifetime value and advanced segmentation to better communicate with our customers.
What you'll be doing:
- Developing appropriate data, customer and prospect knowledge to produce robust, actionable customer analysis that drives incremental uplifts in value & informs decision making
- Utilising customer data, segmentation, data visualisation tools and other techniques to understand and drive value from our customer base
- Leading analysis projects to support business initiatives across sales and marketing, utilising the analysis toolkit including new techniques, tools and capability.
- Delivering end to end customer insight including capturing requests from internal customers, planning analysis, data manipulation and analysis, generating insights and delivering back to stakeholders.
- Working across the wider team and with the Data Scientist (Manager) to embed and link insights from different projects in order to drive value growth & inform decision making
- Ensuring that all data is stored in a compliant manner with L&G’s data storage policy and that any data transferred is in a secure manner in accordance with L&G’s policy, GDPR and the data protection act, in line with TCF principles
Who we're looking for:
- Experience deploying an analytical process to deliver robust insights
- Excellent understanding of analytical best practice across the Customer Analytics team
- Experience of developing propensity and other models and their application to performance
- Knowledge of Alteryx, Python or alternative analysis tool for analysis
- Demonstrated experience of prioritising output to effectively deliver activities in line with set deadlines
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Private medical insurance (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued.
If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
If you’re open to find out more, we'd love to hear from you.
Great news! We will let you know when a new job like this has been added!
VideoUrl
https://youtu.be/8ZYGBwImH08
Working for us
Here, your actions and ideas come to life in exciting and meaningful ways. Ours is a story of evolution, a journey we can go on together. Ours is a culture of trust and collaboration, genuinely caring about society and one another. At Legal & General, your story will be anything but familiar.
Read MoreOur businesses
There’s so much more to us than meets the eye. We’re insurers, investors, builders, city-regenerators and green technology champions. And whatever the future holds, our people’s knowledge, skill and passion will mean we’re placed to make a real difference to society.
Read MoreSimilar roles
Salary
Location
Brighton and Hove
Business Unit
Legal & General Group Functions
Job Family
Supply Chain
Location
Hove
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for Sourcing Manager to join our Procurement team based in Hove. You will be supporting the Category Lead to drive efficient sourcing activities in outsourcing, technology solutions a
Reference
feda7675-9902-49ba-b04b-57bc1f2579bb
Expiry Date
01/01/0001
Salary
Location
London
Business Unit
Legal & General Group IT & Digital
Job Family
IT & Change
Location
London
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We are seeking a highly skilled DevOps Engineer to join our technical software delivery team. In this pivotal role, you will leverage your expertise to guide and mentor a team of engineers, while acti
Reference
895e1932-d007-4a44-b333-032fef78d2d3
Expiry Date
01/01/0001
Salary
Location
London
Business Unit
Legal & General Investment Management
Job Family
COO
Location
London
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Fixed Term Contract
Description
We are seeking an Investment Change specialist to represent the Investments business area across a new Market Data Optimisation (MDO) programme of change. The successful candidate will play a crucial
Reference
251862d9-f9ac-45df-957a-bcd560655a15
Expiry Date
01/01/0001
Our latest posts

Teaser
Technology, Digital & DataContent Type
BlogPublish date
01/24/2025
Summary
Data Analysts play a vital role in turning information into actionable insights, helping businesses make smarter decisions and drive progress. At L&G (Legal & General), our Data Analysts are at

by
Enrique Rodriguez
.jpg)
Teaser
Executive LeadershipContent Type
BlogPublish date
01/24/2025
Summary
As a senior professional, advancing your executive career requires more than just hard work and technical expertise. It demands strategic thinking, continuous development, and the ability to pos

by
Enrique Rodriguez

Teaser
InvestmentsContent Type
BlogPublish date
01/24/2025
Summary
What are private markets? Private markets refer to investments made in assets that are not traded on public exchanges, such as private equity, private debt, real estate, and infrastructure. The

by
Enrique Rodriguez

Teaser
InvestmentsContent Type
BlogPublish date
12/19/2024
Summary
What is a career in pensions? A career in pensions at Legal & General offers the opportunity to play a pivotal role in securing the financial futures of individuals and businesses alike, encomp

by
Enrique Rodriguez

Teaser
InvestmentsContent Type
BlogPublish date
12/19/2024
Summary
Looking for a career that challenges you, rewards your skills, and sets you up for long-term success? Underwriting with Legal & General in Hove could be the opportunity you’ve been searching for

by
Enrique Rodriguez

Teaser
Finance & ActuaryContent Type
BlogPublish date
12/19/2024
Summary
The finance industry has evolved significantly, embracing new technologies, data-driven decision-making, and a greater focus on sustainability and responsible investment, creating exciting oppor

by
Enrique Rodriguez

Teaser
InvestmentsContent Type
BlogPublish date
12/19/2024
Summary
At Legal & General, we’ve been a leading name in the insurance industry for decades, helping millions of people secure their financial future. With a strong presence in Cardiff, we’re proud to

by
Enrique Rodriguez

Teaser
Technology, Digital & DataContent Type
BlogPublish date
12/06/2024
Summary
What is a career in IT and Change? A career in IT and Change is all about driving innovation and transformation within businesses by leveraging technology to improve processes and systems. At L

by
Enrique Rodriguez

Teaser
InvestmentsContent Type
BlogPublish date
11/07/2024
Summary
At Legal & General, we understand that the Defined Contribution (DC) industry is evolving rapidly, and so are the opportunities within it. For mid to senior-level professionals, progressing to

by
Enrique Rodriguez

Teaser
Future TalentContent Type
BlogPublish date
11/01/2024
Summary
Internships are a pivotal moment in a student’s career, providing a chance to step into the professional world, gain hands-on experience, and discover potential career paths. At Legal & Gen

by
Enrique Rodriguez