Clinical Development Manager

Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers. 

Recruiter: Clarice.wale2@landg.com  Closing Date: 10/03/2025

We’re recruiting for a Clinical Development Manager to manage the clinical governance and relationships team and provide pro-active and comprehensive clinical expertise and leadership. The role-holder will support and develop the Clinical Governance, Clinical Provider and Vocational Rehabilitation strategies for Group Protection and IPB.

The position is homebased with expected travel to L&G offices and clinical provider sites across the UK.  You will work Monday-Friday with weekends and bank holidays off to enjoy and relax! You will earn a base salary of up to £65,000, dependant on experience.

What you'll be doing:

• Driving the development of the Legal and General clinical proposition to maximise the outcomes of our claims management processes and promote understanding of our claims and clinical philosophy internally and externally
• Overseeing the relationship of clinical partners, being a key point of engagement and escalation to ensure all parties understand and deliver their role within the L&G claims management proposition
• Creating a culture that ensures that the Clinical team remain appropriately qualified and support is provided to ensure career progression and development to drive the continuous improvement of Legal and General’s position within the market
• Collaborating with L&G Group stakeholders in the development of clinical opportunities to deliver our corporate protection proposition and raise the profile and awareness of L&G’s offering
• Authorising expenditure on rehabilitation or work re-integration programmes up to the approved level of delegation from the Head of Clinical Operations to achieve the best customer outcome balanced with spend
• Horizon scanning of the clinical market place and socio-economic elements to identify trends and recommending philosophy refinements to maintain and improve L&G vocational rehabilitation proposition
• Ensuring effective Quality Assurance activities are implemented and supported by appropriate and regular MI to review the outcomes being delivered and any foreseeable harms are identified
• Managing, motivating and developing employees at all levels, in a manner that is consistent with the Company’s policies and procedures the including Partnership Agreement, to maximise the performance of the area

Who we're looking for:

• The jobholder must be either an Occupational Therapist, Physiotherapist or Registered General Nurse preferably with an Occupational Health qualification or vocational rehabilitation experience and must be registered with the Nursing & Midwifery Council (NMC) or the Health & Care Professions Council (HCPC)
• In depth knowledge of all Protection products, past and present including Group and IPB
• Excellent market awareness of Group and Personal Protection products
• Good understanding of medical conditions and the effect these can have on an individual’s ability to work
• Awareness of the investigative and rehabilitation services provided by external organisations
• Audit and management processes of 3rd party providers
• The jobholder requires extensive legislative and regulatory knowledge
• The job holder requires excellent communication skills, both verbal and written, analytical and risk management skills; ability to be creative and strategic thinking
• Strong claims assessment and vocational rehabilitation understanding

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.