Business Process Analyst

Do you share our passion for creating a safe, secure, and affordable place for everyone to call home? That's exactly what we're working towards at Affordable Homes. With a fast-growing pipeline, we collaborate with well-known developers, housing associations and public sector bodies across the country to drive new investment into the affordable housing sector.

As part of the wider Legal & General Group, our heritage goes back over 180 years, with a solid reputation as one of the leading financial services groups. We are pioneering institutional investment into the housing sector, whilst providing excellent service and quality homes.

Focusing primarily on the Shared Ownership and affordable rent markets, we strive to be the UK’s leading private affordable housing provider, known for excellent service and quality homes.

Recruiter: Andy Banks - andy.banks@landg.com Internal Closing Date: 10/12/2024

Please do not make referrals against this advert as it is an internal posting. If you would like more information about our referrals process and policy, please see here Legal & General Referral Scheme Policy

Join Our Growth Team as a Business Process Analyst! 

Legal and General Affordable Homes is on the lookout for a seasoned Business Process Analyst to be a key player in our Growth Team. You'll report directly to the Head of Business Architecture & Design and play a crucial role in driving efficiency, eliminating failure and waste, and ensuring we deliver top-notch results for our customers and shareholders.

If you're passionate about making a real impact and helping build the platform for our organization's success, we want to hear from you! 

Ready to take on the challenge? Apply now and be part of our exciting journey!

What you'll be doing:

• Championing the adoption, management, and enhancement of our process landscape in sync with our business architecture and design framework
• Keeping our business architecture platform and process library in top shape by ensuring processes are always up-to-date. Engage with process owners for regular reviews and updates, sticking to the agreed templates and formatting
• Team up with Governance and Assurance colleagues to maintain effective controls and tackle high-priority and high-risk business areas
• Spotting improvement opportunities and drive continuous improvement across processes, boosting both business effectiveness and efficiency
• Supporting Process Owners in delivering improvement projects using lean methodologies whenever improvements are identified
• Coaching and facilitate within broader business projects to promote the adoption of lean methodologies and agile project management
• Being the go-to business support and SME, offering key stakeholders guidance to enhance their business areas
• Collaborating with the Business Architecture & Design Team to measure business capabilities and develop Capability Improvement Plans and Target Operating Models

Who we're looking for:

• Experience in managing complex business processes and the relationship with key stakeholders
• Experience of working in a digitally driven environment with a range of channels and partners through which colleagues, partners, and customers consume services
• Experience of working within a regulated environment and including provision for vulnerable customers
• Developing Process Improvement plans to utilise emerging technology and automation is desirable
• Demonstrated knowledge of business analysis techniques and processes
• Knowledge of generic business processes & capabilities
• Financial and commercial acumen
• Understanding of the social housing sector is desirable

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart  

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.