Access Management Administrator

Legal & General is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, aiming to build a better society for the long term by investing our customers’ money in things that make life better for everyone and create value for our shareholders.

Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best. 

Joining us means helping to improve the lives of our customers and contributing to the success of the business every day.

Are you ready to take your IT career to the next level? Join our dynamic Group Functions IT team as an Access Management Administrator in Hove!

In this role, you'll be at the forefront of managing access for our supported applications, ensuring seamless and secure user experiences.

What you'll be doing:

• Responding to common requests for service by providing information to enable fulfilment, maintaining records, informing users about the process, and advising relevant persons of actions taken
• Assisting with specified maintenance procedures and in the investigation and resolution of issues relating to applications
• Following agreed procedures to identify, register, and categorise incidents, gathering information to enable incident resolution, and allocating incidents as appropriate
• Maintaining integrity of records to support and satisfy audit trails
• Applying and maintaining specific security controls as required by organisational policy and local risk assessments, communicating security risks and issues to business managers and others, and performing basic risk assessments for small information systems
• Undertaking basic risk management activities
• Applying change control procedures for standard, low-risk changes
• Engaging with delivery teams to confirm that products developed meet the service acceptance criteria and are to the required standard

Who we're looking for:

• Excellent customer service skills to ensure our users receive the best support
• Strong troubleshooting and problem-solving abilities to maintain smooth operations
• Basic experience in IT service management to enhance our processes
• Understanding a wide range of applications and how their components work together seamlessly
• Perhaps you have a passion for IT and you’re looking for a step into the industry? If so, we’d love to hear from you!

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.