UX/UI Designer

Legal & General (L&G) is a leading UK financial services group and major global investor. 

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. 

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. 

Who we are 

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys. 

We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways. 

Are you customer focused with a passion for delivering an excellent online user experience? We are looking for a UI/UX Designer to join us within our Retail division, on a 12 month fixed-term contract.

You will design, build, and market test design ideas using various methods, including primary market research, design sprints/workshops and Figma UI design. If you’ve a keen eye on improving the online journey for our customers then this could be the ideal next move for you!

What you'll be doing:

• Designing and delivering user‑centric interfaces for web and mobile platforms, ensuring seamless experiences across devices
• Engaging with internal stakeholders, partners, and insight teams to assess customer needs using a best‑in‑class innovation delivery model, applying techniques such as Lean Startup, Design Sprints, and Agile
• Designing and building prototype UX/UIs for development, market testing, partner demonstration, and internal communication in line with Consumer Duty principles
• Conducting user research, usability testing, and data‑driven design iterations to optimize customer journeys
• Collaborating with product managers, developers, and stakeholders to translate complex financial concepts into simple, actionable designs
• Maintaining and evolving design systems and component libraries in Figma, ensuring consistency and scalability across platforms
• Applying best practices in accessibility and inclusive design to meet regulatory and user needs

Who we're looking for:

• You'll be well versed in tools such as Figma
• Used to working in Agile and SCRUM delivery teams
• You’ll also have experience with user testing tools such as UserZoom
• Experience within financial services, and knowledge of pensions, would be great
• Deep knowledge and experience of user-centric design principles
• Knowledge of A/B and/or multivariate testing would be a huge plus!

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart 

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.