Supplier Relationship Manager

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best. 

Joining us means helping to improve the lives of our customers and contributing to the success of the business every day.

We’re recruiting for a Supplier Relationship Manager to join us. We’re offering a competitive base salary. 

You will be responsible for overseeing and managing the commercial, performance, and contractual relationship of a portfolio of critical, high-value, and tier 2 suppliers across both IT and non-IT categories for specific business units.

What you’ll be doing:

• Ensuring full compliance with Supplier Relationship Management policy, standards, and processes across a portfolio of supplier relationships
• Implementing the Supplier Management strategy and proposition across a portfolio of suppliers to meet business objectives within time, quality, and cost parameters
• Benchmarking new and existing services to ensure commercial terms are appropriate and fit for purpose
• Conducting regular reviews of contract service performance through Service Level Agreements
• Supporting and implementing programmes of change to embed revisions to terms for successful supplier and performance outcomes
• Collaborating with cross-functional Procurement and SRM teams to support contract negotiations and renewals
• Leading dispute resolution to ensure all contractual disputes are resolved in a timely manner with minimal cost or operational impacts
• Supporting the development and delivery of processes and systems to ensure a consistent and good level of service

Who we’re looking for:

• Proficient in SRM best practices and strategies
• Strong knowledge of contracts and frameworks in the context of Financial Services
• Proficient in Advanced Excel, PowerPoint, Word
• Ability to work flexibly and adapt to changing business needs
• Excellent business acumen
• Proven track record of success in managing strategic suppliers
• Ability to influence others with a collaborative, inclusive, and engaging style
• Excellent communication, interpersonal, and leadership skills

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart   

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.