SALES & MARKETING ADMINISTRATOR

Creating communities to live, grow and flourish, that’s Legal & General Affordable Homes (L&GAH). We’re also committed to removing the stress and anxiety associated with moving home, and we want to deliver true customer satisfaction. Our message is a simple one and is supported by guarantees from a leading UK brand, synonymous with honesty and trust.

Reporting to the Head of Shared Ownership Development an opportunity exists for a Sales & Marketing Administrator to help support the company’s on site Sales and Marketing strategy. This role provides administration and clerical support for the sales department, including responsibility for coordinating the team and supporting colleagues with sales related enquiries/administration from other departments.  Attendance at launch events or home shows may be required.

Your responsibilities will include but not be limited to:

• Responsible for utilising and maintaining the agreed systems of filing and Brolly CRM system for all unit sales, recording the key information and responsible for distributing relevant elements to other departments in a timely fashion.  Ensuring that data is stored to GDPR and auditable standards.
• Ensuring that all sales literature, development information and customer information is filed in a clear and orderly fashion within SharePoint.
• Attending weekly sales meetings to take detailed minutes of leads, applications, reservations and progression through to target exchange Handover and Completion dates.
• Working with the Sales Manager to collate data relevant to the weekly reporting requirements. Exceptional attention to detail skills are essential.
• Answering customer calls and emails as required - have knowledge of upcoming developments and forward/respond to enquiries appropriately.
• Support the Sales Manager with external sales agencies appointed in the sale of our schemes with the flow of information between parties.
• Liaising with appointed sales agencies to ensure records meet auditable standards.
• Liaising with digital, creative, and interior design agencies as required to facilitate a flow of information between stakeholders.
• Ensuring the consistency of all branding and marketing collateral, including sales literature and site signage at all times.  Using branded templates to work with external agencies to create customer facing collateral.  Proof reading skills are essential.
• Liaising with Panel solicitors to ensure all relevant acquisition data is provided, as well as assisting with the flow of legal enquiries to the relevant Development personnel.
• Assisting external sales teams and or Sales Manager(s), as required with events/launches/home shows, both by attending and with the organisation and preparation thereof.
• Regular upkeep of the critical day to day trackers including but not limited to budgeting/sales/marketing/scheme checklist. High organisational skills and ability to manage a number of projects at the same time is essential.
• Assist the Head of SO Development and Sales Manager in the filing and tracking of the RICS valuations.
• Liaising with the Operations, Management Providers & Customer Care to ensure a smooth flow of information i.e., legal completion notifications
• Work with our internal systems; i.e. customer database and management platform (Brolly/Sales Force) to assist the management of correct data, sales progression and customer information.
• As required, schedule and send HTML emails, invitations, surveys etc. as instructed by the Sales, Marketing & Digital Marketing Managers.

Knowledge & Capability:

• Experience within a residential developer, RP or Estate agency as a Sales & Marketing Administrator would be advantageous, moreover we are keen to hire an emerging talent with a desire to develop knowledge and build a career within the sales discipline.  
• IT Skills – Proficient in Microsoft Office preferably Office 365 including Powerpoint, Excel and Teams. A knowledge of Salesforce would be desirable.
• Shared Ownership product – an understanding of this tenure would be beneficial.
• Flexibility and Change Orientation - The ability to grasp problems and issues by breaking them down into their component parts, to solve problems, process information, assess risks, form judgements and develop solutions.
• Achievement Drive - The motivation to strive towards achieving challenging goals, high standards and making continual improvements in the way things are done.
• Customer Orientation - The desire to help or serve the customer to meet their needs. Focusing efforts on discovering the internal or external customer’s needs, and bringing all resources to together in order to meet those needs.
• Strategic Orientation - The ability to think long-term to develop visions and concepts and the capability to take responsibility for implementation.
• Working Together – The capability to build strong working relationships and share common goals with colleagues to help achieve team and business success. 
• Communicating and Influencing - The ability to seek out, clarify, share and communicate so that individuals and the team have all the information needed to work effectively across a broad geographical landscape. Attention to detail and presentation

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including 25 days holiday (excluding bank holidays), a generous pension scheme and life assurance. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.