Retail Advice Director

Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers. 

What you'll be doing:

• You will be responsible for all elements of the operational management and the P&L.
• You will work with the Financial Advice Board to develop and maintain a strategic plan, translating it into operating plans to be delivered within budget.
• Collaborate with the leadership team to design and deliver the expansion of Financial Advice into additional areas of advice.
• Utilise Technology and Data to drive enhancements to the end-to-end customer journey.
• You'll manage and develop all employees in the advice teams, ensuring the right operating model, capabilities, behaviours, and succession plans are in place.
• You will define, implement, and continuously review and adapt the Advice policies and frameworks aligned to agreed strategy, as well as customer, regulatory and market developments.
• You will need to demonstrate a deep understanding of compliance, and regulatory framework, whilst practising effective risk management. 
• You will be part of the board, and must carry out the duties of a Company Director, such as: Establishing the financial and strategic goals and objectives within a framework which enable risk to be assessed and managed. Overseeing the performance of the business, meeting objectives, and monitoring the reporting of the performance. And understanding the key risks in the business and overseeing that appropriate mitigation/ management strategies are in place.
• You will set the standards, and culture in Financial Advice, including understanding and meeting obligations to customers and other stakeholders both internal and external.
• Be a key contributor to open and inclusive discussions with other board members and helping to encourage an environment that fosters mutual respect and open communication.
• Define, develop, and deliver a strategy to ensure advice given to customers is appropriate,  and is aligned to delivery of good customer outcomes.

Who we're looking for:

• You must have extensive experience of delivering advice and guidance in the financial services industry, and have strong experience of relevant risk management frameworks. You will need to have experience of interpreting and applying regulatory rules to practical scenarios to meet compliant and commercially acceptable solutions. 
• Have excellent knowledge of the UK financial services marketplace and experience of working within a financially regulated environment.
• Be an expert in understanding components for the delivery of high quality financial advice, with strong regulatory knowledge and experience of FCA rules and their practical application.
• A good awareness of Legal & General’s business model and competitors strategy, in particular for retirement, protection and later life lending products
• Understand the rules of risk management, especially in relation to regulatory and customer focused risks, with an awareness of wider risk profile associated with retirement and later life lending products.
• We require an exceptional communicator, with a strong vision for building and growing a market leading advice and direct business.
• Have excellent business judgement; exceptional analytical, planning, decision-making skills. 
• You'll need a track record of working with senior stakeholders in large and complex organisations, with experience of influencing and challenging senior stakeholders.
• You must be a people manager, with experience of managing individuals and teams.

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes 
• Generous pension contribution
• A company car allowance
• Life assurance  
• Private medical insurance (permanent employees only)
• At least 30 days holiday, plus public holidays. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
• Recommend L&G as a wonderful place to work and earn referral money if someone you know joins us
• Access to hundreds of discounts, both for our own products and at a range of high street stores and online  
• Flexible working options, including recently redesigned and award-winning offices which are great spaces to connect and collaborate and have your wellbeing at the heart

#EXEC-L

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.