Project Support Officer

The UK is facing a housing crisis, and not everyone has the means to enjoy the security and stability of owning their own home. Our aim at Legal & General Affordable Homes is to transform the affordable housing sector. With a fast-growing pipeline of over 80,000 homes, we’re committed to investing in housing for all ages, social groups and tenures. We’re collaborating with developers, housing associations and public sector bodies across the country to drive investment into the UK’s affordable housing and social housing sector. Focusing primarily on the affordable rent, shared ownership and rent-to-buy markets, we’re striving to be the UK’s leading private affordable housing provider, known for excellent service and quality homes. We want to have a positive economic and social impact on the regions and communities in which we work.

Legal & General Affordable Homes is a subsidiary of Legal & General Capital, which focuses on growth opportunities and scale ups, and invests its long-term capital in sectors in need of investment and innovation.

We're looking for a Project Support Officer to join Legal & General Affordable Homes, on a 12 month secondment.

Over the next 12 to 18 months the operating model of our landlord services (the services delivered by our Management Provider network) will undergo a period of significant change.  

During that time we expect to deliver on 3 work streams, and work on all these activities has started:

- Migrate all our existing stock to Brolly, our Housing Management System so that all Housing and Asset Management activity is being undertaken on the platform.

- Work through the renewal of our MP agreements, which have an initial 5 year term expiring in Q3 2024, with some members of the group exit the partnership and other staying on for a second 5 year term

- Consider options for procuring some services directly from other suppliers (for example for Responsive Repairs or Block Cleaning) or bringing them in house.

To support this work we're assembling a project team who will work full time on delivering this activity, working alongside the Project Lead and a dedicated Project Manager.

What you'll be doing

• Supporting the Project Lead, Project Manager and business SMEs who are engaged with the project with the delivery of the overall objectives of the projects
• Being an active member of the Project Team, contributing to discussions around all aspects of the project including dependency, risk, stakeholder management and key deliverables
• Taking the lead in managing internal and external project stakeholders, ensuring they are fully informed on project progress and activity
• Taking responsibility for deliverables and tasks across the projects, seeing them to conclusion in-line with target dates and project milestones
• Providing timely information and updates on your areas of responsibility to the project team
• Producing project related collateral with support from SME leads as needed – including communication materials, process notes, guidance and policies.
• Communicating project goals and outcomes to the wider business and stakeholders, via a mix of channels
• Providing administrative and project support to the Project Lead and Project Manager as needed. This might include arranging meetings, taking meeting notes or updating the project plan

What we're looking for

• Knowledge of Project Management and associated methodologies (Agile, PRINCE2) would be useful but not necessary
• Knowledge of Affordable Housing Operations and Landlord Services, or working on multi workstream projects would be great
• An engaging style and the ability to communicate effectively with colleagues across the business
• An analytic and logical approach to problem solving, technical competence and the willingness and enthusiasm to try out new ideas

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including employee private medical insurance, 25 days holiday (excluding bank holidays), a generous pension scheme and life assurance. You'll receive a car allowance of 10% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.