Operational Excellence Analyst - 12 month FTC

Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes.  It’s up to us in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we’re helping to improve our customers’ lives, and contributing to the success of the business every day.

Group Finance’s Operational Excellence Team are currently looking to add an Operational Excellence Analyst on a 12-month FTC/Secondment. This role will see you working closely with BAU Teams in Finance & Accounting Operations, identifying opportunities for process efficiency. When opportunities are assessed and prioritised, you will use a suite of tools and techniques to find the right solution.

What you'll be doing

As an Operational Excellence Analyst, you will:

• Work closely with Finance & Accounting Operations teams to identify and prioritise opportunities for process efficiency improvements in areas such as Financial Crime, Accounts payable, Accounting Operations and Group Tax
• Manage and deliver end-to-end process improvement initiatives using lean methodology and a suite of tools and techniques
• Document processes, requirements, and solutions using process maps, data flow diagrams, use case models, and other visuals
• Determine the most appropriate solutions to be implemented and ensure they are sustainable and effectively embedded into business as usual
• Act as the main point of contact for business areas and teams, supporting them through the development and implementation of change initiatives
• Support the timely capture and identification of risks and issues that could affect the successful delivery of change initiatives
• Support the Head of Operational Excellence to develop training and communications associated with change initiatives
• Support the production of reporting to show team progress against plan and deliver high-quality and impactful written and verbal reports
• Support the strategy that implements a culture of continuous improvement, quality, and cost reduction in line with business requirements
• Support programme analysis and decision making associated with new initiatives, ensuring projects and changes are in line with the companies Consumer Duty commitments

To be successful in this role, you will need:

• An understanding of lean methodology
• Experience in applying lean methodology and continuous improvement principles
• Experience in making improvements and delivering change initiatives
• Strong attention to detail and business acumen
• Sharp analytical skills and data-driven decision-making
• Proficiency in Microsoft Office software, especially Excel and PowerPoint
• Ability to produce process maps, data flow diagrams, use case models and other visuals
• Experience in delivering change management initiatives
• Experience in working with Finance & Operations teams or similar functions
• Six Sigma Green belt desired (but not required)

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.