International Client Manager

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Asset Management is one of Europe’s largest asset managers, providing clients and partners with complex, responsible investment solutions, across public and private markets. As a global investor, we are present where our clients most need us – from Hong Kong and Singapore, to Chicago and major European financial hubs.

Created by combining our investment management (LGIM) and asset origination (LGC) capabilities, our Asset Management division works with our Institutional Retirement and Retail divisions to benefit our clients and customers – which include individual savers, pension scheme members and global institutions – and deliver enhanced shareholder returns.

Joining us means becoming part of a market-leading team, with capabilities across the full spectrum of asset classes, with an enduring commitment to responsible investment and creating long-term, sustainable value for our clients and partners.

We’re recruiting for an International Client Manager to provide an efficient and effective service, sales support and relationship management to our portfolio of clients in the DACH region. 

What you’ll be doing:

• Developing and maintaining exceptional client relationships, serving as the primary point of contact
• Owning and coordinating the successful resolution of client enquiries by liaising and leveraging expertise across the business to project manage ad-hoc queries, data requests and client change, thought to completion in line with client expectations
• Providing high-level technical support, demonstrating an understanding of clients’ decision-making processes and long-term objectives, answering complex queries, and identifying business opportunities and risks
• Identifying and following up on leads and sales opportunities with the goal of maximising revenue
• Attending meetings and conference calls as needed, and taking sole responsibility for audit and operational meetings when opportunities arise
• Demonstrating strong technical knowledge of L&G products, brand, services, and market competitors, while developing and maintaining up-to-date knowledge of the investment market, economic trends, and L&G’s perspectives to discuss solutions with clients and consultants
• Overseeing and assisting with the production of legal documentation, reports and client specific data relevant to the clients investment strategy
• Personally practicing L&G cultural values and behaviours, ensuring the maintenance of a true OneL&G culture and helping make L&G a business that all can be proud to work for an would recommend to others. Participating in a risk and conduct risk aware culture, including having an awareness of the Consumer Duty regulation an the need to ensure the delivery of good client and customer outcomes

Who we’re looking for:

• A native or fluent level of German is essential 
• Strong overall Investment knowledge including an understanding of the different investment vehicle options and knowledge of the current investment market and economic issues 
• Experience within the investment management industry including providing an exceptional level of client service and sales support
• Demonstrable track record of dealing with external clients and building significant relationships with external contacts up to and including senior levels
• Experience working with Institutional European market, ideally with the pensions industry and exposure to non-UK market 
• Detailed Institutional Investment product knowledge
• Strong negotiation and interpersonal skills

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.