Front Office (Charles River) Specialist

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Asset Management is one of Europe’s largest asset managers, providing clients and partners with complex, responsible investment solutions, across public and private markets. As a global investor, we are present where our clients most need us – from Hong Kong and Singapore, to Chicago and major European financial hubs.

Created by combining our investment management (LGIM) and asset origination (LGC) capabilities, our Asset Management division works with our Institutional Retirement and Retail divisions to benefit our clients and customers – which include individual savers, pension scheme members and global institutions – and deliver enhanced shareholder returns.

Joining us means becoming part of a market-leading team, with capabilities across the full spectrum of asset classes, with an enduring commitment to responsible investment and creating long-term, sustainable value for our clients and partners.

We’re looking for a proactive and collaborative Front Office Charles River Development Specialist to support our Global Investment teams in optimising the Charles River Investment Management System (CRD). This is a key role in ensuring the smooth operation and continuous improvement of our front office workflows, working closely with internal teams and external partners like State Street. If you thrive in a fast-paced environment and enjoy solving complex problems, we’d love to hear from you.

What you’ll be doing: 

• Representing Investments on daily calls to triage and communicate platform issues
• Monitoring shared communication channels and responding to front office queries
• Collaborating with IT support to resolve Charles River Development workflow issues efficiently
• Developing tracking methods to ensure timely resolution of issues
• Reporting outstanding items and change requests to senior stakeholders
• Ensuring internal risk processes are followed for platform-related issues
• Coordinating with external partners to manage and prioritise Charles River Development changes
• Communicating escalation paths and support processes to investment teams

Who we’re looking for:

• Ideally 7+yesrs experience in front office or investment roles
• Demonstrating strong knowledge of investment processes and products
• Applying hands-on experience with platforms like Charles River Development , Aladdin or State Street
• Communicating clearly and confidently with stakeholders at all levels
• Understanding software development life cycles and project delivery
• Collaborating effectively across technical and non-technical teams
• Managing multiple priorities and delivering under tight deadlines
• Using Excel and PowerPoint proficiently to support reporting and analysis

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.