Clinical Governance Specialist
- Full-time
- Underwriting & Claims
- Homebased
__jobinformationwidget.freetext.ExternalReference__
2024_14728
This vacancy has now expired. Please see similar roles below...
Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.
Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.
We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.
Joining us means helping create brighter financial futures for all our customers.
We’re recruiting for a Clinical Governance Specialist to join Legal & General, You will provide an audit service for the Clinical team and third party suppliers by ensuring that set rules and regulations for products and processes are consistent with strategy and philosophy. Provide and support the motivated claims management service for Group and Individual Protection customers by the delivery of early intervention rehabilitation service.
This role offers a competitive salary of up to £55,000 depending on experience along with remote working.
What you'll be doing:
- Conduct and deliver regular monthly audits of the assessments made by the Clinical team and third party providers in relation to Group Protection products
- Develop and continually review internal procedures and rehabilitation philosophies to ensure evidence and market leading delivery of rehabilitation programmes which proactively manage Income Protection claims
- Develop, build, assist with the management, audit and maintain effective relationships with our external suppliers to ensure that we receive cost effective services
- Develop and build effective relationships with claimants by conducting assessments through telephone or face to face contact, establishing the claimant’s clinical capability, developing and monitoring rehabilitation plans
- Design, develop, implement and deliver training packages for our clients that can act as preventative and supportive packages around topics such as sickness absence, cancer, Mental Health and re occurring conditions
- Attend beauty parades and client meetings acting as the main Clinical contact for our largest schemes
- Conduct investigations for any complaints received relating Clinical team or third party providers
- Compile and review statistical data to identify trends and produce and circulate reports relating to audit findings around rehabilitation activity
Who we're looking for:
- Job holder must be an occupational therapist, physiotherapist or registered nurse with either an occupational health qualification or vocational rehabilitation qualification. Jobholder must be registered with the Nursing & Midwifery Council (NMC) or the appropriate governing body
- Excellent communication, both verbal and written, skills; problem solving and risk management skills
- Ability to have an eye for detail and create an atmosphere of constant improvement across the team
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Private medical insurance (permanent employees only)
- 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.
If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.
If you’re open to find out more, we'd love to hear from you.
Great news! We will let you know when a new job like this has been added!
VideoUrl
https://youtu.be/8ZYGBwImH08
Our businesses
There’s so much more to us than meets the eye. We’re insurers, investors, builders, city-regenerators and green technology champions. And whatever the future holds, our people’s knowledge, skill and passion will mean we’re placed to make a real difference to society.
Read MoreWorking for us
Here, your actions and ideas come to life in exciting and meaningful ways. Ours is a story of evolution, a journey we can go on together. Ours is a culture of trust and collaboration, genuinely caring about society and one another. At Legal & General, your story will be anything but familiar.
Read MoreSimilar roles
Salary
Location
Homebased
Business Unit
Legal & General Investment Management
Job Family
Sales
Location
Homebased
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a DC Business Development Manager to join our award winning DC team. You will be responsible for maximising the acquisition of profitable new DC business through the development o
Reference
13c66648-fbf7-407d-8431-6e8a199eff07
Expiry Date
01/01/0001
Salary
Location
Cardiff
Business Unit
Legal & General Retail
Job Family
IT & Change
Location
Cardiff
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We are seeking a Marketing Technology Developer to help deliver scalable, data-driven solutions that enhance customer engagement. You’ll develop and implement Martech tools that support acquisition, c
Reference
39050bc0-4314-4659-bee4-dbeb0c0cd149
Expiry Date
01/01/0001
Salary
Location
Brighton and Hove
Business Unit
Legal & General Retail
Job Family
Underwriting & Claims
Location
Hove
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Claims Team Manager to join us. We’re offering a competitive base salary up to £50,000, dependant on experience. Are you an experienced leader who thrives on developing people a
Reference
a29f1aed-8acc-4c39-993e-353ce24e0272
Expiry Date
01/01/0001
Our latest posts
%5B14%5D.jpg)
Teaser
GeneralContent Type
BlogPublish date
06/26/2025
Summary
At L&G, we know Pride is more than a single month in the calendar; it’s a mindset we carry year-round. Our theme for this year, ‘Committing together, united in pride’, reminds us that progress is

by
Enrique Rodriguez

Teaser
Future TalentContent Type
BlogPublish date
06/19/2025
Summary
Starting your career journey is an exciting milestone, and finding the right opportunities to develop your skills and gain valuable experience is essential. At Legal & General (L&G), we are prou

by
Enrique Rodriguez

Teaser
Finance & ActuaryContent Type
BlogPublish date
06/19/2025
Summary
The finance sector is transforming faster than ever, with new technologies, complex regulations, and evolving business models shaping the way organisations operate. At Legal & General (L&G), t

by
Enrique Rodriguez

Teaser
Finance & ActuaryContent Type
BlogPublish date
06/04/2025
Summary
Tax careers at Legal & General (L&G) are about influence, integrity, and impact. As one of the UK’s leading financial services companies, we rely on our tax professionals to help shape strategic

by
Enrique Rodriguez

Teaser
GeneralContent Type
BlogPublish date
05/29/2025
Summary
London has long been a magnet for ambition, a global city where industries evolve, opportunities multiply, and careers are built. There’s something for everyone, from experienced professio

by
Enrique Rodriguez

Teaser
Customer Service & SalesContent Type
BlogPublish date
05/29/2025
Summary
At Legal & General (L&G), customer satisfaction is our top priority. It’s more than answering questions. It’s about making a real difference in people’s lives. From the Pensions Helpline to Grou

by
Enrique Rodriguez

Teaser
Executive LeadershipContent Type
BlogPublish date
04/25/2025
Summary
The traditional top-down leadership model is becoming increasingly obsolete. In today’s complex, fast-paced world, the most effective leaders are collaborative, emotionally intelligent, and, most i

by
Enrique Rodriguez

Teaser
Finance & ActuaryContent Type
BlogPublish date
04/24/2025
Summary
In an era where data drives decision-making across every industry, the role of the actuary is evolving at an unprecedented pace. At Legal & General, we recognise that the traditional actuarial

by
Enrique Rodriguez

Teaser
Technology, Digital & DataContent Type
BlogPublish date
04/24/2025
Summary
Digital transformation is no longer a future ambition; it’s a present-day imperative. As organisations accelerate their adoption of emerging technologies, the role of IT professionals has

by
Enrique Rodriguez

Teaser
GeneralContent Type
BlogPublish date
04/02/2025
Summary
At L&G, we pride ourselves on putting our people first and caring about every individual and their future. That’s why we offer a range of employee benefits, to help you manage your money, your h

by
Enrique Rodriguez