Asset Services Senior Analyst

Legal & General is one of Europe’s largest asset managers, providing clients and partners with complex, responsible investment solutions, across public and private markets. As a global investor, we are present where our clients most need us – from Hong Kong and Singapore, to Chicago and major European financial hubs.

Created by combining our investment management (LGIM) and asset origination (LGC) capabilities, our Asset Management division works with our Institutional Retirement and Retail divisions to benefit our clients and customers – which include individual savers, pension scheme members and global institutions – and deliver enhanced shareholder returns.

Joining us means becoming part of a market-leading team, with capabilities across the full spectrum of asset classes, with an enduring commitment to responsible investment and creating long-term, sustainable value for our clients and partners.

We’re currently looking to hire an Asset Services Senior Analyst to join Legal and General Asset Management's Asset Services Function

The primary function of the Asset Services function is to ensure all services (incl. Income, Claims, Corporate Actions and Asset Transfers) and outsourced activities are effective managed and processed accordance with market deadlines and industry best practise, ensuring adherence to regulatory requirements and quality control

What you'll be doing:

• Completion of daily tasks (incl. Income, Claims, Corporate Actions and Asset Transfers) are managed effectively and are in line with market and regulatory deadlines. Proactively working with LGIM stakeholders, Outsource Provider, and 3rd Parties to ensure all asset services activities are managed
• Working in partnership and collaboration with team members and outsourced provider to ensure daily tasks are completed in line with agreed service standards and deadlines (incl. accuracy, timeliness, and client service measures)
• Assisting the outsource provider with agreed retained services delivery for the respective service area
• Monitoring the daily & weekly service delivery KPI / KRIs and escalate issues accordingly
• Proactive ownership and investigation of queries/issues that may arise, escalating and reporting any inconsistences to supervisor or manager in a timely manner
• Striving for excellence in service. Role model the behaviours
• Proactively identify control weaknesses relating to asset services operating model and recommend and implement procedural and process change in partnership with team members, manager, and outsourced provider where applicable
• Ensuring end to end understanding of all operational tasks and how they relate and impact all processes. Ensure standard ways of working are applied consistently
• Creating procedures that reflect processes polices and any workflows that are needed to support the asset services process and activities for retained and outsourced services

Who we're looking for:

• Demonstrated experience of the asset management industry/experience within Investment Operations
• You’ll have an understanding of Asset Services tasks, including Corporate Actions, Income, Proxy voting and Claims
• Strong knowledge in the outsourced service area covering operational service delivery knowledge and client expectations
• Industry awareness of the outsourced service area and regulations governing it
• Experience in working with and overseeing 3rd party relationship service delivery
• Ability to work under pressure and meet strict deadlines, KPI’s, KRIs and Service Levels
• Excellent presentation, interpersonal and communication skills with the ability to relay information clearly and concisely in both written and verbal communications
• Strong influencing skills in managing relationship / client service engagement
• Ideally you’ll have achieved or working towards the IMC or IOQ qualification

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart 

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.