Telephone Business Development Manager (12 month FTC)

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centered ambitions. 

Your role at a glance

Would you like the opportunity work for the number one provider of Individual Protection products in a fast-paced Business Development role?

If you have strong Sales experience, excellent relationship management skills, and an impressive knowledge of Individual Protection products (life, income protection, critical illness) then this is a fantastic opportunity to join our Intermediary Sales team as a Telephone Business Development Manager on a 12-month FTC.

In this exciting and varied role, you’ll identify, develop, and manage relationships within a defined geographical area to deliver sales, quality and profitability targets across all Insurance products and propositions, cost effectively and ethically. You’ll have the opportunity to do this by delivering agreed business development plans and individual key account strategic plans within your region.

This is a chance to join in a role that offers lots of opportunity for you to advance your skillset. It’s a supportive culture, with a hard working and friendly team that is a part of a much bigger Sales function within L&G.

What you'll be doing

• To achieve agreed account performance targets, through building business relationships at all levels with allocated accounts and market share across a range of products and propositions to achieve objectives, maintains or increases market share across the Individual Insurance product range.
• To establish, define and maintain a business plan to drive account development, relationship management and product promotion, through a developed contact strategy across an account panel of (<250>), demonstrating sound fact-finding skills throughout, so that business opportunities are maximized, and targets are achieved.
• Demonstrate excellent communication skills, in both verbal and written form, influencing account strategy development by collating and feeding market intelligence to your accounts and colleagues so that relationships are commercially beneficial.
• To work in an effective partnership with all colleagues in Intermediated Division and across the wider Legal & General business, so that your business plan and contact strategy is implemented and mutual support is delivered to ensure accounts’ needs and expectations are met and exceeded wherever possible.
• Respond to and take ownership of pre submission related enquiries, ensuring accounts are furnished with the information needed to fulfil their enquiry, providing them and any other colleagues involved, with information and details of any follow up action required where appropriate, to ensure all opportunities are maximised.
• To maintain a high level of knowledge of competitor and own products and propositions, as well as industry and marketplace awareness so you deliver a superior, expert and quality interface with your account panel.
• Interact with accounts, and handle any customer complaints in difficult and sensitive situations with sympathy and empathy to resolve customer queries

What we're looking for

To be successful in this role you’ll need to be a pro-active and forward-thinking Sales professional, with the ability to thrive in a fast-paced environment. You’ll need excellent relationship management ability with strong communication skills, a strong resilience, and adaptability. Collaboration with the team will be key, as well as the ability to be a self-starter that can work autonomously.

Here’s some of the experience that we’d love to see:

• Experience working in a Sales/Business Development/Relationship Management role.
• Impressive knowledge of Individual Protection products (Life Insurance, Income Protection, Critical Illness)
• Understand market conditions to maximise all profitable business opportunities.
• Understand our products and propositions and how they fit in the process to maximise business opportunities.

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including 25 days holiday (excluding bank holidays), an annual supplement for private medical insurance, generous pension scheme and life assurance, We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan, and then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.