Junior Automation Analyst

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best. 

Joining us means helping to improve the lives of our customers and contributing to the success of the business every day.

We are seeking a Junior Automation Analyst to assist with requirements elicitation for projects and automations. This role involves gathering and documenting stakeholder requirements, supporting problem analysis during discovery phases, and providing recommendations for next steps. The analyst will help identify and analyse business processes to improve performance and assist Legal and General in enhancing process efficiency through automation.

What you’ll be doing:

• Supporting the transformation of business processes, systems, and operating models by identifying automation opportunities and driving discovery and change initiatives across Legal & General
• Contributing to analysis planning and monitoring, including defining stakeholder roles, estimating analysis activities, planning interactions, developing requirements, ensuring traceability and prioritisation, and monitoring progress
• Proposing solutions aligned with business requirements, making recommendations to stakeholders based on cost, benefit, and risk considerations
• Raising and communicating risks, issues, assumptions, and dependencies to ensure appropriate mitigating actions
• Supporting analysis activities and deliver analysis artifacts for assignments (Discovery, Project, or Automation), including integrating new technologies, gathering and documenting requirements, and understanding current or future processes
• Ensuring fair treatment of colleagues, customers, and stakeholders in line with Legal & General’s principles on customer experience, strategy, employee engagement, continuous improvement, and other policies
• Designing digital customer journeys to be accessible, navigable, and informative, supporting customer understanding and decision-making

Who we’re looking for:

• A basic understanding of Business Analysis Techniques such as:
  • Enterprise Analysis,
  • Business Analysis Planning & Monitoring
  • Requirements Analysis
  • Elicitation
  • Requirements Management & Communication
  • Solution Assessment & Validation
• Basic knowledge of market process automation technology
• Understanding of agile and waterfall delivery approaches

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.