Head of Insurance Engagement and Management

Legal & General is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, aiming to build a better society for the long term by investing our customers’ money in things that make life better for everyone and create value for our shareholders.

Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best. 

Joining us means helping to improve the lives of our customers and contributing to the success of the business every day.

We’re recruiting for a Head of Insurance Engagement and Management  to join our Group functions. The purpose of this role is to develop the appropriate framework across Legal & General to oversee our insurance arrangements, ensuring we have adequate cover in place to manage our risks and provide robustness in the decisions we are taking.

The position demands comprehensive insurance knowledge and an understanding that encompasses robust stakeholder engagement with SMEs across different businesses to collect information on business necessities and evolving demands. It will include presenting to various risk committees and maintaining frequent communication with risk associates to comprehend alterations in our risk profile that should be taken into account for insurance purposes, such as cyber insurance.

What you'll be doing:

• Set out the strategy and model for L&G’s Group insurance. Support the optimisation of the group insurance programme by working closely with the broker and internal stakeholders to agree and implement our proposed insurance strategy. Ensure policies and premiums are appropriately sized to ensure adequate cover and value for money
• Assume responsibility for managing the Group Insurance program, which includes establishing a solid governance framework to guarantee oversight and the documentation of crucial decisions. Create an updated matrix of roles and responsibilities that encompasses all insurance policies relevant to our different legal entities, detailing the input, oversight, and approval process to ensure transparency and adherence to the appropriate governance level. This should be reviewed at a minimum once a year
• Acquire knowledge and comprehension of our diverse businesses to serve as the subject matter expert on L&G insurance, playing a crucial role in the supervision, coordination, and management of our array of insurance policies. This includes the capability to address ad hoc insurance-related inquiries and claims, as well as resolving issues arising from business operations. Additionally, oversee the renewal of divisional policies
• Own the relationship with our insurance broker(s) ensuring that we have regular updates with them and have a robust process around our policy renewal process to ensure renewals are timely
• Re-visit the RFP process to ensure that we are not duplicating efforts in how we respond to due diligence queries
• Present at various forums, including risk committees on our insurance cover and the decisions we’ve taken around insurance
• As an Insurance Subject Matter Expert (SME), in collaboration with brokers, I offer insights into emerging risks and market developments that may affect the types and levels of coverage selected
• Serve as the primary contact for insurance-related inquiries and needs, which includes liaising with Group Legal and stakeholders to ensure that any arising claims are handled properly and brought to resolution, as well as assisting with customer RFP due diligence responses

Who we're looking for:

• Insurance related preferable, but would consider strong industry relevant insurance experience. 
• Good insurance and risk landscape knowledge, including building a knowledge of the L&G businesses. 
• Strong all round insurance SME experience.   
• Ability to engage with senior stakeholders across the organisation, deal with difficult commercial decisions/discussions and present at forums/committees. 

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.