Personal Assistant

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers. 

We’re recruiting for a Personal Assistant to join us. You will provide a proactive and professional PA service to the Retail HR Director other Retail HR leadership team members, working autonomously and independently with excellent attention to detail and a pro-active approach in supporting all aspects of their day-to-day activities.  

What you'll be doing:

• Managing inbox proactively, including delegating matters to the appropriate person, highlighting where necessary, and responding on their behalf as appropriate
• Managing diaries proactively, including all logistics and travel to ensure time is optimized when spent in various locations. For hybrid meetings, ensuring the successful operation of technology
• Organising events/away days/conferences as required, including attending and managing logistics on the day if required
• Organising the London/ Hove summer party for our Retail division with accountability for budget, plus oversight for the Cardiff party
• Identifying, driving, and taking ownership of any special projects to support teams
• Preparing, proofreading, and circulating papers prior to meetings when required. Attending meetings where needed, minuting and noting actions for the team
• Managing all aspects of travel, expenses, and invoice processing. Keeping accurate and confidential records including holidays, absence, gifts & hospitality, complying with regulations
• Working collaboratively with other EAs/PAs across the business ensuring there is always seamless support in place and providing cover during absence and periods of high workload. Cascading relevant information to team PAs
• Completing management of the onboarding process for new members of the team when required

Who we're looking for:

• Appropriate knowledge of systems including Outlook, Teams, SharePoint, Word, PowerPoint, Excel, and other relevant software packages that support the full range of administrative activities
• General knowledge/awareness of wider L&G business and key contacts in other divisions
• General knowledge of the market, the industry, and of the company structure

• Confident, experienced self-starter with the ability to prioritise a busy workload and to be flexible in a continuously changing environment.  Understanding of business strategy and objectives, governance processes and inter-relationships between different areas of the organisation
• Constantly seeking resolution and continuously suggest ways of improving existing processes and procedures
• Capable of working alone and unguided, dealing with any situation that arises and confident in making decisions on their behalf where appropriate
• Always demonstrate accuracy when sending out reports, papers, and correspondence on behalf of the Exco
• Excellent interpersonal/communication skills at all levels and the ability to create a strong internal and external network
• Capable of using a variety of technology (including for hybrid meetings).  Ability and willingness to learn and train others on new tech/systems and sharing knowledge and expertise where necessary

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart 

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.