Head of Procurement Operations

Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes.  It’s up to us in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we’re helping to improve our customers’ lives, and contributing to the success of the business every day.

Contract Type - Hybrid working

Compensation - Competitive base salary + bonus + car allowance

Your role at a glance

Would you like the opportunity to lead a Procurement Operations team in a FTSE 100 business?

If you have extensive experience in Procurement Operations and in-depth knowledge of the request-to-pay process this could be the role for you. We are seeking a highly motivated individual with excellent people management skills, to join our evolving Procurement function as Procurement Operations Manager.

In this exciting role you’ll lead Group Procurement Operations and ensure operations and systems supporting the procurement team and business buying activities across the group are effectively deployed and fit for purpose in line with needs, policy, risk appetites and regulation.  This will include prioritising a positive customer experience and ensuring our systems and processes are effectively monitored and executed to a high quality and at the right time.

This is a fantastic opportunity to join a transforming team with exciting future growth plans. You’ll use your expertise and leadership to influence the way the business operates. This is a role where you can make an immediate impact and really make a difference.

What you'll be doing

• Lead a team of 8-12 procurement professionals to deliver a high-quality service to the business and stakeholders
• Review, define and implement best-in-class procurement processes, policies, procedures, and workflows in coordination with S2C and SRM to deliver maximum benefit to users and ensure they are operating within the risk guidelines of Legal & General
• Drive internal adoption and compliance of processes, standards, and best practices through effective change management to ensure a consistent service offering ensuring standardisation across business units and teams
• Ensure data is accurately and timely captured in relevant systems and reporting is consistent, timely and accurate for management insight and decision making
• Drive continuous improvement in the technology infrastructure and process, ensuring the systems are fully operational, utilized and leveraged across the organization to make the process more efficient 
• Manage all Procurement systems and vendors ensuring continuity of system availability and system controls are effective including user profile management in line with the IT target operating model and any applicable policies
• Proactively support and work with Accounts Payable team to ensure a robust and highly efficient and effective P2P process with best-in-class PO exceptions and PO penetration
• To take the lead in all matters regarding the management of employees, ensuring that management discretion is used in a consistent manner and that the area follows the Group’s policies and procedures including the Partnership Agreement to maximise business performance.
• In all situations where suppliers provide goods and services directly to our external customers, ensure that procurement activity and supplier relationships are managed in line with Legal & General’s Consumer Duty commitments.

What we're looking for

To be successful in this role, you’ll be a curious, growth minded, and motivational Procurement leader, with excellent people management skills, with the ability to empower a team. Your communication and stakeholder management skills will also be key as you look to collaborate and influence ay a variety of levels across the business.

Here’s some of the experience and skills that we’d love to see:

• Extensive experience and knowledge of Procurement, ideally gained in a Procurement Operations team.
• Ability to set-up continuous improvement, process management and technology management
• Ability to build consensus, influence stakeholders, and gain credible buy-in at all levels and functions of the company
• Experience of running operational process within a regulatory control environment
• Executive presence, leadership skills to achieve meaningful outcomes with business partnering and adaptability to support evolving regulatory needs
• Intellectual leadership and in-depth knowledge of Request to pay processes, tools and systems in the context of a financial institution  

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.