The opportunities are endless when it comes to a careers at L&G.
I’ve always been passionate about being the best possible version of myself. I want to be able to look back in the future and be proud of what I’ve achieved. For that reason I knew I wanted a job that would really challenge me.
I had worked previously in retail doing various roles which left me feeling unfulfilled. I wanted to throw myself into a completely different and more challenging environment. I saw several roles advertised at L&G; I knew it was a respectable company and that there would be lots of opportunities to build a career, so I applied to become a sales consultant. I didn’t have any previous experience in sales, but thankfully the interview went really well, and I started working for the company in September 2018 as a Grade 1 sales consultant. Since then I’ve been promoted to Grade 3 and have taken on a lot more responsibility.
Outside of work I love socialising and eating out (2020 was pretty tough!) I also love working out in the gym. It makes me feel great mentally and, as a massive foodie, it means I can eat my favourite meals without feeling guilty.
As a sales consultant in LGI’s direct sales team, I’m responsible for helping to set our customers up with life insurance and critical illness cover policies. This role usually involves speaking to people who call us directly to find out more about the products we offer; but I’ve recently started a new outbound role working on ‘non-converters’ from our company website. Now I call customers who have already got a quote from our website but would prefer to speak directly to someone to get the policy set up. I’ve loved my time in the sales team so far and I find the work really rewarding. I’m hoping that, by the end of 2021, I’ll be in a position to apply for a team manager role.
The highlight of my career at L&G so far was being given an award by the leadership team for single-handedly organising a charity fundraising day at the office for Comic Relief. We managed to raise £200! Last year I was also nominated for the ‘Newcomer of the Year’ award at the Welsh Contact Centre Awards. There were two other nominations for our department as well as mine: one for our Operations Manager, Tracey Hutchinson and one for the whole department.
Although I didn’t win the award, I’m honoured to have been nominated, as I think recognition is a massive part of driving motivation to be successful. Even just some simple positive feedback can change a person’s mindset, as you never really know how their day or week is going. The sales team won the award for Small In-House Contact Centre of the Year, which is fantastic because we all worked extremely hard last year, and for that to be recognised was brilliant.
I always think it’s amazing that a company as successful as L&G actually focuses on the customer and not just on the business they bring. I remember being told that all our insurance claims handlers complete a Samaritan’s training course to help them deal with vulnerable people more effectively. What a huge benefit that is for any customer who chooses L&G. (You can tell I work in Sales)! It just goes to show what a great company this is. I also think the opportunities are endless at L&G, as you aren’t restricted when choosing which role you want to take on. It’s a great place to build a career so I would definitely recommend working here. The employee benefits are pretty good too!
Related posts
Teaser
Technology, Digital & DataContent Type
BlogPublish date
05/07/2024
Summary
Data breaches cost businesses an average of $4.35 million in 2022 globally and such breaches have continued to become one of the biggest cyber security threats. In the ever-evolving digital landsc
Teaser
Customer Service & SalesContent Type
BlogPublish date
05/07/2024
Summary
In the dynamic realm of customer service, the difference between good and great can be significant. 82.5% of customers whose overall satisfaction with an organisation is 9 or 10 out of 10, also
Teaser
InvestmentsContent Type
BlogPublish date
04/25/2024
Summary
At Legal & General we’re committed to creating an inclusive workplace, one that helps us to better represent the customers and clients we serve. That’s why we partner with a range of organisatio
Sign up for posts alerts
Related roles
Salary
Location
London
Business Unit
Legal & General Investment Management
Job Family
Marketing LGIM
Location
London
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
The Head of Client Content will lead a team of content managers in generating profound material across a range of media to drive LGIM’s global marcomms strategy, while supporting the company’s RFP and
Reference
ae3656f5-cc15-43bd-a4d5-7a4d271e7892
Expiry Date
01/01/0001
Salary
Location
Brighton and Hove
Business Unit
Legal & General Retail
Job Family
Actuary
Location
Hove
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Senior Pricing Analyst to join Retail Protection Pricing team in Hove. We’re offering a competitive base salary, great benefits and study support, as well as the opportunity to
Reference
18c1c01b-ed65-425b-a00e-13a0bd645ede
Expiry Date
01/01/0001
Salary
Location
London
Business Unit
Legal & General Investment Management
Job Family
Risk
Location
London
Full Time/Part Time
Full-time
Permanent/Fixed Term Contract
Permanent
Description
We’re recruiting for a Senior Strategic Supplier Business Analyst to join us. We’re offering a competitive base salary and strong benefits package.What you'll be doing:Proactively managing the relatio
Reference
13826219-1879-45ea-a5af-d610f6780fcb
Expiry Date
01/01/0001